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The Benefits and Drawbacks of Having a Mission Statement

Author: Arslan Ali
by Arslan Ali
Posted: Jun 19, 2021

A mission statement is a concise description of a company's or organization's goals in the greater world. A mission statement is an integral part of an organization's overall strategic strategy. All of an organization's strategic planning should be based on the mission that has been established. All long-range plans, strategic plans, and annual plans are included in strategic planning, which includes decision-making in human resource management, production and operation, finance, and marketing planning.

  • A well-defined mission statement is critical for guiding employees inside the organisation, as it clearly specifies who the client is and what services and goods the company is designed to supply. Some requirements should be included in a strong mission statement. A strong mission statement should, first and foremost, be market-oriented. The goal of a market-oriented mission statement is to meet the needs of customers. Instead of focusing on the product or service, a mission statement should focus on addressing consumer demands. This is because, while items and technologies will eventually become obsolete, core market needs will continue to exist indefinitely. Disney's objective, for example, is not simply to run a theme park. Its goal is to "create imaginations about a place where America still works the way it should."

  • The competitive advantage of the company should also be reflected in the mission statement. A firm's mission should be based on its unique capabilities, which are a competitively superior company resource that the company excels at in comparison to its competitors. It must maintain a laser-like focus on unique characteristics of target or niche markets, such as product quality, customer service before and after sales, and so on. This will ensure that customers are aware of the company's benefits, resulting in client loyalty.

  • Aside from that, effective mission statements should be inspiring. Employees, customers, partners, and funding agencies should be able to commit to what this company will do or generate based on the mission statement. It should not be focused on increasing sales or profits in order to keep staff from becoming stressed and unmotivated. A corporation should make its employees feel important and meaningful by allowing them to make a difference in people's lives. Some companies place a premium on their mission statement's inspiring value, utilising it to reflect the company's philosophy and ideals.

  • A mission statement must be grounded in reality. A company's mission statement should be able to achieve, and it should neither be too limited or too wide to the point of being unattainable. Customers will not understand what the firm is about if the mission statement encompasses everything or overpromises. Aside from that, an unachievable mission statement would lack credibility, which will reduce employee incentive to attain it. The best mission statements, on the other hand, are direct and forceful. "Providing society with superior products and services through innovations and solutions that satisfy customer wants and improve the quality of life" is an example of a mission that is overly broad. Toys-R-Us' mission of "offering toys" is an example of a mission that is overly restricted.

  • An excellent mission statement should also be specific, brief, and succinct. A mission statement that is verbose, ambiguous, or general lacks resonance and significance. They will be forgotten by no one because they are too long and ambiguous, and they will most likely be disregarded by staff or consumers because they are too difficult to comprehend. Many mission statements are developed for PR objectives and lack concrete, actionable recommendations. It's a clear expression of intent. The mission statement should not be more than 25 words long, because if it is, employees will simply forget it. According to some advisors, the mission statement should be brief enough that an employee can easily recall and repeat it.

The Benefits of a Good Mission Statement

Any route will bring a corporation to its destination if it doesn't know where it's going. This is why every business should have a mission statement. The use of mission statements is fairly common among large corporations. Bain & Co., a Boston-based consulting firm, recently conducted a study on the adoption of mission statements. They are used by more than 9 out of 10 Fortune 500 companies. They are used more frequently than other management techniques. Why is this the case? This is because writing a mission statement is inexpensive, and it serves as a good guide for the company's marketing strategy. Creating a mission statement does not have to be expensive for a company to run well.

An effective mission statement also eliminates the need for employees to consult a rulebook every time they make a decision about whether or not to follow the guiding principles. They can simply go to the mission statement to remind themselves of what their supervisor expects of them. This can eliminate a lot of inconvenient meetings for staff. This will save time and reduce employee stress generated by meetings. As a result, staff can perform successfully in marketing planning without feeling claustrophobic or under pressure.

Furthermore, the process of developing a mission statement will assist corporate executives in determining whether the breadth of their work is too broad and unnecessarily competes with incumbents, or whether it is too narrow and misses the true market opportunity. An excessively broad scope of their endeavour can result in significant and unneeded expenditures. On the other side, focusing their efforts too narrowly can make the company uncompetitive in the market. A company's performance will be affected by too much or too little effort.

Another benefit stems from the mission statement's creation. Unless we are running a business by ourselves, the purpose is usually established by gathering people's input on what type of business to start and what the people want the business to accomplish. The act of writing a mission statement encourages people to talk about these issues in detail and fosters enthusiasm for the venture the organisation is about to embark on.

Aside from that, mission statements are similar to any other guide; they describe where the firm is now and where it wants to go in the future, as well as how it will achieve the firm's goals. As a result, when a shareholder or salesman reads the mission statement, they get a snapshot of the entire company in a single paragraph. They will then form an impression of the organisation, a conviction that they will have for the rest of their lives.

A short and forcefully phrased mission statement, without a doubt, serves to excite and maintain letter-perfect ability in the business sector. Capital is undoubtedly important, but there are many various sorts of talented individuals who would like to hone their skills in a growing, specialty company, and having a mission statement can assist them in doing so. The advantages of having a mission statement are far too important to be missed, and it is strongly recommended that every firm be required to produce one so that everyone is aware of its objective, including employees, shareholders, vendors, third parties, and so on.

Negative Consequences of a Bad Mission Statement

If a company's mission statement is inadequate, it will be at a disadvantage. Some mission statements are impossible to achieve. Unrealistic mission statements, such as overpromise, will not provide a clear picture of what the company is all about. If the mission statement is unrealistic, there is no credibility. For example, Microsoft's mission statement was revised in October 2002 from "To empower people with outstanding software – at any time, anywhere, and on any device" to "To enable individuals and businesses around the world to reach their greatest potential." Is the new mission statement a good fit for the organisation? Does it provide any insight on Microsoft's mission? No, that is not the case. As a result, the mission statement may be too ambitious for the organisation to achieve.

Some of the mission statements are ambiguous. A strong mission statement is critical for giving others a clear picture of the business. With a clear purpose statement, people will learn more about the organisation and feel more confident in it. A clear mission statement can be used to evaluate and assess the marketing strategy. Employees require a clear mission statement in order to comprehend the company's goals and perform well at work. For example, GE's "Boundaryless... Speed...Stretch" and Ball Corp.'s vow to maintain high levels of social responsibility seem fine on paper, but the reader is left wondering, "What does that mean?" The mission statement is therefore ambiguous. Employees will be confused about their employment if the mission statement is unclear, and they will be unsure of what they are expected to do as employees. It will also cause problems with the company's evaluation and screening of the marketing plan in order to make marketing decisions that are in line with the mission.

A lengthy and detailed mission statement will also be detrimental to business. Employees will find it difficult to remember and understand a mission statement that is long and detailed. Employees will be perplexed by the mission statement and will forget it quickly. This might lead to misunderstandings about the mission statement's meaning and erroneous marketing strategies. This is because the mission statement lays out how the marketing plan should work to achieve the organization's goals. As a result, without a clear and concise mission statement,

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About the Author

Accountants in Croydon help small businesses and startups with their accounting and taxation matters, to keep their business running smoothly.

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  • arslanali  -  3 years ago

    Great article, Easy to read and understandable, Thanks for sharing CruseBurke

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Author: Arslan Ali

Arslan Ali

Member since: May 27, 2021
Published articles: 27

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