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4 tips to successfully implementing the Brick and Click model.
Posted: Jul 09, 2021
You will be the only business or industry using the brick and click model because it is tailored to your unique business and industry.
Naturally, the process will depend on whether you're expanding your existing small business, eCommerce or retail strategy. Naturally, the process will be much more involved. You must choose where to place your store, locate a space, secure or rent the property, and so on.
It will be much simpler to add an online store to supplement your brick-and-mortar operations, compared to building an online store from scratch. The initial step will be to create and launch your eCommerce website.
In general, regardless of the unique circumstances surrounding your business, you'll want to concentrate on certain aspects of it when implementing the brick and click model. As you will see below, there are eight methods to help you with that.
1. A robust point of sale system should be used.
No bricks and clicks business can succeed without an effective point of sale system. Before you make a major investment in a new Point of Sale (POS) or another integrated system, you should make sure that it includes all of the elements of your operation: payment processing, inventory, team management, and other tools that you use across online and offline channels.
Your eCommerce website and retail location should be able to integrate with your POS system, making your operation even more seamless. All-in-one POS systems like Clover or Square are excellent for handling businesses that are entirely transaction-based.
2. When it comes to merchandising, you need to level up.
To draw customers in and promote your products, you'll want to make sure that you hire the services of the best small business accountants in London about merchandising and the best way to do so.
Think about how your displays are positioned, what kinds of products you highlight, and how customers should navigate your store. As a general rule, in the world of e-commerce, you'll want to concentrate on the photos of your products, the details of your descriptions, and the best way for customers to move through the entire order process online.
Regardless of the type of business you run, you will still use a different strategy for your online store compared to your retail shop. In both instances, however, you should adhere to your brand's aesthetic, style, and messaging.
3. Keeping inventory consistent is vital.
The brick and click model allows customers to browse the internet and buy things in-person and the other way around. Consistency and synchronicity across channels are vital in order to provide customers with an ideal experience.
Once again, an effective point of sale system will be useful for this. You should also consider a separate inventory management software if you run a business
4. To make shipping and returns as simple as possible.Additionally, you should offer free shipping and returns for both online and in-person purchases. Ideally, customers will be able to place an order online or in-store, and have it shipped to their home, as well as returning items in person or by mail.
This will serve as your central platform for your shipping and returns policies. Make sure that they are communicated effectively and efficiently to customers. The best shipping providers also need to ensure that the shipping process is simple and affordable for you as well as your customers.
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