3 Top Reasons Why Outsourcing To The Philippines Is A Must

A quick search on the internet directs you to plenty of posts and resources talking about the advantages of outsourcing to the Philippines. Each has its advantages, particularly when you consider that the Philippines is among the most sought-after outsourcing countries in the world. The Philippines is the "BPO capital" due to its huge amount of BPO firms as well as the rapid growth of the industry.

It's not difficult to identify the many advantages of outsourcing work to the Philippines. It is however a more difficult job to explain in depth. It is important to explain why and how the Philippine workforce is more enticing than other nations. This explanation gives business people an understanding of how advantageous it can be to collaborate with Filipino-based firms that offer outsourcing or offshoring solutions.

These are the benefits of outsourcing to the Philippines that can convince entrepreneurs.

Complete Mastery over the English Language

Offshoring and outsourcing countries serve customers all over all over the world. This is why it is important to learn the globally acknowledged language of business. The Philippines is home to more than 175 documented and well-known local dialects. A majority of these dialects are either in or below Tagalog which is the most widely spoken language.

It shouldn't be surprising that Tagalog is the Philippines' one of two official languages. The rich history of the native tongue is enough to warrant its place in the fold. What really catches people unaware is the reality that English is its partner.

English was made an official language in the Philippines by the American influence on education. Despite tensions from the American colonization of 1898 to 1946, Americans seek to spread the language throughout the country. This strategy allowed academic institutions in the Philippines to accept English just as well as their own language. American teachers were brought in to help the Philippines become an English-speaking country through the education program that was free.

1946 saw the United States recognize the Philippines as an independent country. Today the ties between the two nations is solid. English was also preserved as element of Philippine culture by the Filipinos' love of Western culture.

The Philippines is known as an outsourcing center for businesses however, it's also a sought-after destination for tourism and travel. People in the Philippines often interact with people of different nations and cultures, no matter if they are working in the outsourcing sector.

Due to the high level of English proficiency, communication in business and in society is never a problem. The Philippines is among the most skilled Asian country that is English-speaking, with 98.2% knowing the language. The country's English proficiency ranks second in Asia, scoring high marks in Education First's 2020 English Proficiency Index.

The Philippines isn't on any other list of the advantages of outsourcing. They missed a crucial aspect that could be of benefit for entrepreneurs. The Filipino workforce is one of many nations that communicate in English well.

With the help of an established ESL (English As a Second Language) education system, Filipino workers can learn how to Americanize their accents and words. There is a possibility of a Spanish influence in the pronunciation because of another colonization period. But, the mix of three different cultures creates a pleasant accent easily understood by both foreigners and locals.

The high level of skill earned the Philippines the title of "The Call Center Capital of the World". Being fluent in English and native people with a distinctive Filipino accent makes them more attractive than their counterparts from other countries that outsource. The Philippines is an ideal location to source outsourcing services for foreign businesses. Communication problems are extremely uncommon.

You need to succeed and have a long history before you are able to be considered an outsourcing giant. For many years, the Philippines was a country which could offer a cost-effective environment and a recruitment pool that allowed foreign companies to flourish. There is still a lot to believe about the abilities of Filipino workers, far beyond their capabilities as call center workers.

While the Call Center Capital of the World is an excellent chance, it can be difficult to ignore because foreigners expect to see it. The Philippines Call center workers are no longer interested in high-demand business skills and other functions.

The Philippine national government recognized and supported the fast-growing BPO sector. BPOs received initiatives from the government in addition to enacting laws that encourage more foreign business to establish their operations here. These programs help to sustain the country's outsourcing infrastructure, and to improve education to ensure that more people are able to be part of the BPO workforce. Although call center services remained top of the line in the list of tasks that foreign companies outsource has grown exponentially.

Contrary to what many believe, outsourcing and offshoring do not only help companies reduce costs. This is the main reason they choose to employ remote Philippine employees. Outsourcing to Philippines lets companies invest in the top talent and best employees.

The age of digital has made outsourcing a preferred option for many businesses since physical barriers have fewer impact on how a business runs its operations. In 2020 19% of jobs within the IT industry were outsourced to the Philippines. This statistic illustrates the potential of a skilled Filipino workforce. So long as BPO remains the country's main economic pillar, education and support from the government will not slow down in their progress.

A distinctive work ethic

It is difficult to develop measures that enable us to evaluate the work ethic of people and whole nations. Despite numerous attempts to comprehend the multiple components that are present in every situation it's difficult to create a precise scientifically sound conclusion. There is no definitive way to determine the level of work ethic.

Sometimes employees can have a rough day, but still deliver high-quality work. However, a preview of the Philippine culture could help foreign business owners comprehend why the locals earned an image of having good moral standards of work.

Foreign companies must be aware that outsourcing companies must also adjust to local time zones. Flexible working hours are crucial for Filipino workers. This includes night shifts.

The majority of BPO employees also have to work during Philippine holidays, and work for foreign companies who may not recognize those dates as not working days. Here are the top five countries that outsource the Philippines the most.

Despite the difficulties with time differentials, outsourced Philippine employees remain willing to adjust their respective lives. Many of those who work in BPO companies are young and active. Outsourcing is seen by the majority of the population as a way to assist people develop their careers and find long-term success.

Particularly in the 20s, Filipino workers appreciate the experience they have gained. This is an excellent opportunity for them to demonstrate their adaptability and talent through working for multinational and international businesses. The BPO industry helps them be more effective and skilled future leaders. Filipino workers are well-known for their high work ethics. Time zone differences are a minor problem.

You can download our brochure on education about Philippine culture.Find out more about the high standards of work performed by locals.

The BPO sector isn't the only one where high ethics in work are expected. There are many stories about Overseas Filipino Workers (OFW). Philippine employees leave their motherland to find jobs, not to improve themselves but to provide for their families at home.

If there's one thing that Filipinos value above all else, it's making sure their loved ones are safe and flourishing. It's hard enough to travel alone to search for a good-paying job. But, the fact that you have to send the majority of your earnings to your family back home is a heartbreaking routine, but it works.

Ten million Filipinos have to endure the hardships of separation, depression, and unfamiliarity to provide meals for their respective families. These situations are a visual representation for the work ethic of Filipino workers. This is something none of the research papers or metrics can show.

Conclusion

If cutting costs is your primary reason for outsourcing and offshoring solutions, the Philippines should be among your top choices. Your company will benefit from a long-term relationship with the Philippines team. The partnership can be beneficial for an organization which is willing to accept and overcome all obstacles.

The process of recruiting these types of Philippine workers will require you to locate offshore partners who understand their value, where iSupport Worldwide excels. You can book a call with us for your outsourcing needs, ensuring that every candidate has those outstanding qualities.

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