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Benefits of Community Engagement Solution That Smart Cities Should Know

Author: Emmanuel Mathew
by Emmanuel Mathew
Posted: Aug 15, 2021

The world’s most successful and rapidly-growing urban environments are learning that the key to sustainable growth and efficient city management is to collaborate with their citizens that dwell inside its borders.

Staying engaged with your neighbors, civil servants, and the local government helps build a better community. Whether it’s visiting a weekly farmers’ market or raising issues within the community, staying connected to your fellow citizens can make your life easier, safer, and more fun

But engaging with local governments hasn’t always been a smooth and easy process. A lack of local news options, poorly maintained municipal websites, or the absence of public gathering spaces frequented by the community can each contribute to a lack of awareness of what’s happening in your backyard. To keep people connected, cities of all sizes should adopt new methods of keeping citizens engaged in order to continue fostering a greater sense of community.

Proven Benefits of Community Engagement Solution

A community engagement solution for smart city makes it easy to keep community members engaged. Combining user-submitted information with an easy-to-use mobile engagement platform, residents can rely on a single app for accessing and filing up-to-date information about what’s happening in their community. Whether it’s reporting a waste removal issue or updating the hours of the local library, a citizen engagement platform gives locals a convenient way to stay involved with and informed about where they live.

Here are just a few proven benefits of a community engagement application:1.Submit Reports Easily via mobile app

Through a mobile-first, cloud-based platform, online community engagement software allows municipalities to share important local news and alerts, information about parks and facilities, and contact details for local administrative services. Smart city management software also makes it easy to file real-time 311 reports to address issues such as graffiti or potholes.

2.Social media integration from anywhere

A community engagement solution can be fully integrated with local social media accounts, press releases, and other news feeds, ensuring that users have access to up-to-date information around the clock.

Citizens are already online, it’s entirely likely that their feedback is already being shared there either on social media, in community forums, or comments on local publications. By creating an integration between these platforms and a central data store, city governments can create a tighter feedback loop with citizens automatically routing messages to the proper department, flagging them for follow-up, posting public responses when necessary, and collating reports and comments in visualization and dashboards to identify hot-button topics, common threads, and public sentiment.

3.Bluetooth beacon technology

Using Bluetooth beacon technology, a community engagement application can suggest points of interest, distribute targeted marketing campaigns, and connect with tourists even without an internet connection.

4.Meet Your Citizens Where They Are

By giving citizens access to an easy-to-use community engagement application, community members will be able to stay connected around-the-clock from anywhere to important and relevant information about what’s happening in their own backyard. No matter your town’s population, making it simple to keep informed, report issues, and connect with other community members can make your city a better place to live.

About the Author

Rattle Tech is Technology firm that focuses on Cloud, IOT Development Mobile solutions to help improve efficiencies for our customers.

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Author: Emmanuel Mathew

Emmanuel Mathew

Member since: Aug 12, 2021
Published articles: 65

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