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by Sysinspire Softwares
Posted: Aug 16, 2021
Posted: Aug 16, 2021
Exchange Server is a huge application environment for collaboration. You get new features when you upgrade to a newer version, till the lifetime of the server. Sometimes, while upgrading from one Exchange Server to another, upgraded Exchange users get the following error: The Microsoft Exchange administrator has made a change that requires you quit and restart Outlook. This error occurs after the mailbox migration from one Exchange Server to another. When the users open Outlook, it prompt an error saying that the Administrator made some changes and that it requires the user to restart Outlook. There is no harm in this as these things happen. However, when it reoccurs every time the user closes and reopens Outlook or when the user restarts the devices, it will be a burden and an annoyance to the user. Here are the steps to fix "The Microsoft Exchange administrator has made a change that requires you quit and restart Outlook" error: Step 1: Create a New Profile The first thing to do is create a new profile for the user on Outlook. Note: Do not immediately delete the profile of the user. If it does not work, you would need to revert and reset everything the user profile had. Follow the below steps to create a new profile: Go to the Mail (Microsoft Outlook) option in the Control Panel. Click on the Add button, create a new profile, and enter all the details of the user. Then, tick the Prompt for a profile to be used. This will open a small prompt when you open Outlook, asking you which profile you want to load. Step 2: Remove the Current Profile If a new profile does not work, you may also remove the current profile and then recreate the profile. Step 3: Reinstall the Office If this fails, you can try to reinstall the Office application. Step 4: Check Encryption Method & Cached Mode The other things to check in Outlook are the Encryption method, cached mode, and the NTLM authentication. Follow these steps: To turn off the cached mode, open the Account Settings. Double click on the account and disable the Cached Exchange Mode. This will work with Outlook online directly. Restart the Outlook. Step 5: Verify the Outlook Anywhere Settings If the above step does not work, you can try to verify the Outlook Anywhere settings in Exchange Sever. This can be done by using the Exchange Management Shell (EMS) and running the PowerShell command as given below. Get-OutlookAnywhere | FL This will give the information you need to verify on your Exchange Server. The IIS Authentication methods can be changed by using the Set-OutlookAnywhere command (as given below). Set-OutlookAnywhere -Identity "EX2019\Rpc (Default Web Site)" -SSLOffloading $true -ExternalClientAuthenticationMethod NTLM -InternalClientAuthenticationMethod NTLM -IISAuthenticationMethods Basic,NTLM,Negotiate Note: This would require a restart of the Exchange Server services for the changes to take effect. So, prepare for the downtime or do the task during the maintenance window.nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnxzdzfcdnvjczldkjcnvlzkdvnlkznvlxznvxznvlzxnvlz cvv cxvxcvzv Step 6: Move the Mailbox to Another Exchange Server Mailbox Database You can also try to move the mailbox to another Exchange Server mailbox database. This can be done from the Exchange Admin Center (EAC). Follow the given steps: After logging in the portal, click on Recipients and then click on Migration. Click on the plus (+) button and click on Move to a different database
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