Reasons the Philippines is a Top Offshoring Destination

Although cost-savings are important, there is more to successful offshore outsourcing than just that. Other factors include work ethic, culture and the economic climate and support from government. Here five strategies can keep you ahead of other offshoring solutions.

In all honesty, the Philippines ticks more boxes than any other offshoring destination. Here are the top nine reasons...

You get amazing value for money

Companies often decide to outsource because cost of labor in their home country are prohibitive. Offshoring can help you scale faster, reduce costs, increase profits, and make it easier. The cost of living is lower in the Philippines than the US and Europe. This means you can pay your employee a decent salary for less than you can at home. In reality the cost could be as low as 70 percent.

Filipinos speak great English

Communication is key in working with an offshore team The less barriers to communication the more effective. English is the primary language in the Philippines, along with Tagalog. This means that the Philippines one of the spoken English-speaking nations on earth. The Filipino team members will make it simple for you to communicate with them. Because Filipinos have many commonalities with Western culture Their accents and language are very similar to those of Americans.

Your teams will be able to get together perfectly

Moving to a country with a good cultural compatibility lets your teams communicate well, minimizes the possibility of misunderstandings, and can result in better outcomes. The Philippines is a great cultural fit for Canadian, American, European and European companies.

Filipinos are hard at work (very) hard

If you've had negative outsourcing experiences, you might be worried about being exploited and manipulated by your remote team. Because you aren't able to see them or be there to ensure the work gets done, it's not fair. This is not an issue when working with Filipino offshore teams. Filipinos are famous for their amazing work ethic and eagerness to show their productivity. They'll at a minimum match or surpass the dedication of your team.

Customer service is excellent.

Customer service is likely to be one of your top business tasks. It can often be costly and lengthy. However, when you outsource to the right place it becomes less of an issue for your business. Filipinos love customer service and are not only great at it. They are friendly, warm and compassionate. Their excellent communication skills combined with their warm and friendly manner makes them excellent at managing online communities, conducting chats, or on the phone.

The economic environment is positive and the government is supportive.

A number of popular offshore destinations provide excellent value-for-money, but they add risk to your business due to an unstable local government and economy. The Philippines' government is stable, and its economy is strong. Actually, it is one of the most rapidly growing economies in Southeast Asia. They're open to investment from foreign investors and are actively investing in infrastructure and technologies to help the outsourcing industry.

Filipinos will be working during your working hours.

A good offshore provider can build a team that can work the same business hours as you, no matter which time zone you're in. This means you'll be able to offer reliable and timely 24/7 customer service. Additionally the offshore team will be working closely with your staff onshore, so there won't any issues or delays.

They've got the technology

For teams and remote employees to succeed they require the most advanced infrastructure and technology. This is the reason why many offshore destinations are failing. The infrastructure of the major Philippine cities, such as Manila or Clark, is very similar with major international cities like Austin and Atlanta.

You need the talent

Offshoring doesn't have to mean you need to spend less. Offshoring is not only about making money. It's about harnessing talent that you don't necessarily have in your local market or on a larger scale. The Philippines is home to a broad range of talented and educated people. Each year, thousands of university graduates enter the workforce. Because there are so many job seekers, we have built an extensive database of more than 200,000 potential applicants. This includes those who have completed training in finance, customer service and animation, HR design marketing, as well as other areas.

Find out more about offshoring to the Philippines

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