How managed services can boost your business in 2021?

The year 2020 brought many challenges and possibilities for businesses around the world, and we are hopeful that 2021 will be the year that will advance your team and take your business to the next level.

Why businesses need managed services?All businesses, at different points in time, struggle with few major issues, like:

• Maintaining the acceptable performance of IT infrastructure systems- Managing the risk of overrunning costs – going over budget- Necessity to adopt new technologies to keep oneself competitive

What are managed services?

Managed services are outsourcing of several non-IT and IT-related processes like cloud, IT infrastructure, and IT security to specialist third parties having expertise in that domain. With managed services, clients are able to obtain the same benefits of large IT infrastructure, without maintaining or purchasing that amount in-house. Managed services help organizations to distribute resources optimally and augment overall profitability.

Types of managed servicesAs per Gartner, Managed Services is structured around three main areas:

• Technology Maintenance, including maintaining
• technology and delivering content
• Security Operations, including outcome-based delivery

Depending upon the MSP, they may be expert in only one type of service or a variety of services. Following are the different types of managed services that are available:

• Managed Cloud Infrastructure Services: Managed cloud service providers are in a better position to manage cloud services effectively as they are the experts in the cloud solutions, they know all about remote management and monitoring. Thus, as an organization, the greatest return will come from moving all or majority of your workloads to a managed cloud service provider.
• Managed SaaS (Software as a Service): With this type of service, the managed service providers may offer a software platform, mainly subscription-based and centrally managed, that your company can access when your SLA is in effect. The MSP will assist you in installation, customization, and troubleshooting, to ensure that your service remains at an optimal level and that your employees focus solely on business needs.
• Managed Security Services: Managed Services also provide various services for remote security infrastructure. It covers everything from antivirus, anti-malware, patch management, and other security services.
• Managed Networks and Infrastructure Services: In this type of service, MSPs take responsibility for the entire network functions. This includes wireless network management, as well as cloud network infrastructure management – which is monitored remotely by your MSP. This type of service also provides backup and storage management options.
• Managed Support Services: Managed services usually include providing IT support services around the clock. This is an important part of any service offering as staff members must have the ability to contact the remote support center at any time for guidance to fix the issues that they come across.
• Managed Communication Services: Managed service providers sometimes include a communications service, so that companies can easily communicate internally as well as with their customers. Managed communications typically include video calling, Voice over Internet Protocol (VoIP), instant messaging technology, and email services.

ZNet is owned by RP tech India (a division of Rashi Peripherals Pvt Ltd.). Founded in 1989, RP tech India is the fastest-growing value-added distributor of IT and mobility solutions with 50 branches.