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Inside Look At Offshoring Processes

Author: 24X7Direct Mktg
by 24X7Direct Mktg
Posted: Oct 16, 2021

Are you looking to learn more about the offshoring processes you should follow to find your virtual, offshore employees? If yes, you've found the right website. This article will explain in depth what the outsourcing process looks like and what you can do with this virtual staffing process to find and hire the ideal team for your company. Let's get started.

Make sure you know your short-term as well as long-term goals

Before you can begin offshoring you'll have to decide what your goals of offshoring are. Why are you leaning towards hiring virtual staff in the first place? What are your short-term and long-term objectives? do you have in mind to work towards, and how these virtual employees will aid you?

When setting your expectations to achieve your goals outsourcing process:

  • Speak out about the company's vision, mission and core values.

  • Break the vision down into different stages/sub-goals.

  • Estimate how long it will be to reach each goal on your list.

  • Frame milestones which are Specific, Measurable, Actionable, and Time-bound.

Identify your core strengths and needs

The goals and milestones you frame will provide you with an idea of what kind of abilities and skills you'll need. You will need to do an SWOT analysis of your business in order to identify the resources you already have and what you're lacking. This will help you determine if an outsourcing process is ideal for your business or not.

Usually, people opt for the process of virtual staffing for taking advantage of specific skills or expertise that their internal employees don't have. In general, the outsourcing process is often less expensive than actually acquiring and setting up the procedure internally within the company. Knowing what resources and skills you require can help you further eliminate costs by selecting virtual hires who will add worth to your business.

Choose the processes you would like to keep in-company and what you'd like to outsource

Although it's tempting to consider offshoring to fill in the gaps in company expertise and resources, it's important to check whether it's needed. Certain processes are interconnected with privacy and security concerns of the business. In-house management of these sensitive processes could give you greater control over the way things are completed.

However, certain processes require workers to possess specialized abilities. A virtual employee, who has spent time honing a specific skill (for example, Alteryx), will be better positioned to enhance your job. If that's the case outsourcing your work to an offshore firm is the best option for you.

One method to determine which procedures to in-house and which to outsource is to conduct an analysis cost-benefit of your outsourcing process plans.

To begin, consider whether there's an inherent value-for-money through a virtual staffing process. You'll need to calculate the cost of acquiring the required technology, cost of maintenance and running, cost of replacement and depreciation (if any). Additionally, you'll need to consider the cost of training personnel to utilize the technology, and the expense of obtaining certifications in certain instances.

Examine these costs in relation to the benefits you receive by keeping the process in-house instead of. outsourcing it. Which will give you greater control? Which is more secure? Which is more profitable for your business? Which one offers more possibilities for higher productivity, profits and expansion? The answers to these questions will help.

Next, you should also look at the benefits mentioned above in comparison to the risks of outsourcing your tasks to virtual workers. Both the benefits and risks enable you to decide if it's worth investing in offshoring procedures or not.

Prepare your company for aid offshoring processes

Once you determine which processes you want to outsource, it's now time to create an environment for work that is supportive of virtual, offshore workers. This means:

  • The latest technology is needed to support the security of remote access.

  • Modifying communication channels so it is possible to have an open and seamless collaboration with virtual employees.

  • The essential tools and resources to your outsourced team to be able to perform their duties.

  • Eliminating barriers to accessing processes, protocols, data and other resources of the company.

  • Job roles should be restructured to suit remote and virtual work environments.

  • Establish training methods that employees can complete on their own time.

Making sure your business is ready for offshoring processes is the first step towards making your outsourcing process a success.

Determine the kind of employee you require

Then, you must determine the type of employees you'll need to run your business. For example - full-time workers or part-time employees. Other important questions to ask are:

  • The virtual team member should be a generalist? Or do you need process specialists as well?

  • Are you looking for someone who is reliant on you for direction? Or would you prefer an independent worker who requires little supervision?

  • Do you require experts with years of experience in the field in your team or are you willing to accept employees with little experience?

  • What amount are you willing to shell out for each virtual/offshore role?

  • What responsibilities should each worker handle on the job?

  • Do you want these virtual employees only for a one-time, time-bound project or do you want to hire them for the long-term?

  • Should your hires be trained in the field of technology/skills or are you willing to train them for the task?

Once you've created an ideal profile of candidates you'd like to hire as part of your virtual staffing process, it's time to choose the other factors that are important to consider.

Consider the time of support or coverage you need from virtual hire for 24/7, 12/7 9-5/5, or 2-3 hours per day. Also, decide the degree of flexibility you would like employees' coverage - only daytime coverage night shift coverage, and custom times, etc.

Select a reputable virtual staffing provider who can help you find qualified professionals

Offshoring processes can be challenging to implement, especially when you're not a professional with previous experience. This is why it's important working with a certified virtual staffing company that can help make any outsourcing process a success.

At [company name"] we are an experienced team of staffing specialists who work from virtual locations. Our remote employees are known for their knowledge in a variety of areas and their professionalism. We can help you find and recruit the best virtual employees for your project. Contact us today to start discussions. Our contracts are affordable and suitable for both start-ups and MNCs as well.

Prepare and distribute job descriptions

Job descriptions are the ideal marketing strategy for your business and can inspire and entice prospective remote or offshore employees from joining your organization. To create a compelling job description the following points must be included:

  • Written in a simple and easy-to-read language, free from jargons.

  • Be sure to mention the job title, the academic and professional requirements, and specific abilities required for this role.

  • Describe your company in engaging terms. Make sure you focus on the growth opportunities at your company particularly in this particular role.

  • In detail, outline the principal responsibilities with the job, and what you expectations of the new hire.

  • It is important to share the hierarchy of the company and who the new hire's reporting manager will be.

Your selected outsourcing process provider will help you prepare your job descriptions. They'll be able to fine-tune your JDs to look very professional and attractive for qualified candidates.

Check the applications you share

Virtual staffing firms, like those at our [company name], maintain a huge databases of thousands of qualified virtual/remote employees. We pick the top candidates based upon your specific requirements and provide a list of applications for you to pick from. You can further evaluate the candidates you choose by:

  • The culture needs to be a good fit for the business

This will let you know whether the new employee will be able to adjust to your corporate culture or not. It will also reduce the likelihood of losing employees post-onboarding.

  • Test your technical expertise

This will allow you to determine the technical skills that candidates possess and the kind of technical support or training they need.

  • Make sure you know their availability

This will enable you to determine what type of flexibility the employees might require to maintain the balance between work and life. You'll also be able to pick virtual staff whose schedule is aligned with your schedule.

  • Think about possible challenges and come up with solutions

This could be done during the online interview which you will conduct with your applicants. It will let you resolve any conflicts or problems that could be in the interview on both sides. Also, you'll have the ability to develop a seamless method to work together and become productive on the job.

Conciliate the terms of contract

Once you've decided on your outsourced/offshore employees, you'll have to discuss the specifics of their contract with your virtual company. The best part to hiring via the virtual staffing process is that you won't need to worry regarding taxation, benefits, etc. All the details will be taken care of via an outsourcing process provider. It is your responsibility to bargain on terms such as coverage time, schedule flexibility and cost of hire and then pay.

Certain offshoring methods also allow trial periods, too. You can try virtual candidates to see if they are good fit, and then give the invitation to onboarding to employees you choose.

Provide opportunities for interaction between staff members both from the inside and outside

Making sure that your outsourced processes are profitable and efficient depends on how well you get rid of all obstacles or blockages that hinder your virtual staff from performing their best. Actually, you can let your virtual team help you in the following ways:

  • Create tools for communications such as Slack, Google Meet, Skype etc. in which internal and external teams are able to communicate concerning their outputs.

  • Invest in collaboration tools like the project management software, concept boards as well as file sharing tools. whiteboards for compliance resources, databases editing software, cloud storage, calendar tools, etc.

  • Remove barriers to accessing information by allowing your personnel from overseas access to internal databases (using roles/task-based authorizations).

  • Meet at a point that is convenient for everyone to attend (irrespective of their location).

  • Establish a social network in the office site and encourage water cooler talk This will improve employee relations.

  • Utilize an anonymous suggestion box to collect feedback about company processes and make improvements to them.

  • Hold training sessions during which internal and remote employees are able to collaborate together.

  • Use your offshoring service to improve your hiring of virtual employees as well as onboarding.

The wrapping up

It is true that the outsourcing process can be complicated if you don't know how it works or what you must do. By seeking assistance from a virtual staffing process provider it will be possible to effortlessly bring offshore workers into your organization. It's possible to make sure they work seamlessly with your staff and can contribute to value creation processes.

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Author: 24X7Direct Mktg

24X7Direct Mktg

Member since: Aug 15, 2021
Published articles: 14

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