Dropshipping 101: 5 Greatest CRM Tools That Will Not Cost You A Penny

Customer relations management - or CRM - is essential for any free dropshipping companies. Managed and hosting CRM services will permit you to leave a lasting optimistic impression on consumers when simultaneously making a discreet venue for communicating with frustrated consumers. Both permit you to build your reputation as a trusted dropshipping source, retain loyal consumers and discourage irate consumers from filing charge backs or ranting on public internet sites.

CRM application, however, can be quite pricey and can drastically eat away at the profit margin of smaller dropshipping ventures - but not if you begin with these zero-expense application suites:

FreeCRM

FreeCRM is a quite great piece of application to start off with as long as you have net access and a web browser compatible with the site�s features. Lead tracking, make contact with management, deal pipelines, competitor data, call tracking, call automation, event tracking, surveys, reports, campaign management, client help functionality - all these are obtainable on a net-based platform. It�s easy adequate for those new to CRM but is strong sufficient for more advanced campaign management later down the road. The totally free version is gives customers the capacity to deal with 2,500 contacts, offer 30 minutes of recorded voice-mail assistance and has banner ads - quite great for a modest to medium-sized wholesale dropshippingenterprise.

Insightly

Insightly is a CRM service provider that is perfect for the dropshipper that choose to work on mobile platforms like tablets, phablets or mobile phones. It has all the fundamental features you would want from a CRM suite - contact management, e-mail list management, project pipelines, milestones, reports, potential revenue streams. The major draws of Insightly are twofold. One, connectivity with a wide range of apps like Google Drive, EverNote and Office 365. Two, you can use Insightly on a web browser or download the Insightly application for mobile products. The free of charge version has support for 2,500 records, 200 MB of storage and only three customers at a time - sufficient for most small private label shipping companies.

OpenCRX

OpenCRX is the �hardcore� CRM management suite for advanced users that are prepared to devote the time to study its ins and outs. OpenCRX is by nature a complex beast that you can modify yourself to accommodate your requirements. You can tweak it to serve as a simple directory of contacts and projects or you can customize the graphics user interface to generate processes that work employing Excel-like operators and wildcards. This suite is perfect for the wholesale dropshipper that is prepared to study up on working with OpenCRX to unlock its complete potential at virtually zero expense.

EQMS Lite

This totally free version is a straightforward application suite that focuses on the more important processes of CRM: discovering leads, following up on leads and closing offers. You can then check up on the status of your leads and offers utilizing reports that get straight to the point. The paid version of EQMS has drastically more features, but the totally free version nonetheless does a quite great job at CRM for modest dropshipping enterprises that want to maintain things as basic and as low-expense as possible.

TopSales Basic - Single

TopSales is an additional bare-bones suite that focuses on contact management, lead evaluation and mailing lists. Various fields permit you to categorize your contacts and leads by demographics, permitting you to get a birds-eye view of the nature of your potential customer base. TopSales Basic also has a quirky feature - you can set up it on a flash drive and plug it into any personal computer you require to work on. There is even an Android app for added mobility. The totally free version can only be accessed by a single user although, which is not that big a deal for smaller dropshipping enterprises but could be prohibitive for larger operations.

Keep these free of charge CRM suites in mind and you�ll have an easier time managing leads and contacts without placing too much strain on your dropshipping enterprise�s financial sources!

Chinavasion is a global gadget wholesaler primarily based in Shenzhen, and specializes not only in bulk orders but in dropshipping as well. Visit Chinavasion.com today to study more about its goods, bulk discounts and dropshipping applications!

Adeel is Free Dropshipping Companies lover based in China and is currently working for Chinavasion: the first online china electronics shop based in China that ships worldwide.