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10 Important Air Hostess Interview Questions and How to Answer Those

Author: Sudipta Roy
by Sudipta Roy
Posted: Jun 23, 2022

Girls often dream of becoming air hostesses. The position of an air hostess has lots of perks, you can travel to various destinations of the world, meet people belonging to different cultures, and enjoy special discounts on air tickets, accommodations, food, etc. Moreover, if you love shopping then you can explore the shopping malls of different cities and the duty-free shops of various airports.

If you want to become an air hostess and fly high with a successful career in the aviation industry, then the best air hostess training college in Kolkata can guide you perfectly towards the path of turning your dreams into reality.

Today, I am going to discuss the 10 important Airhostess interview questions and how to answer those to help young aspirants successfully clear the interview and start their dream career in the aviation industry as an air hostess

  • Tell me/us something about yourself

This is the most common question that every interviewer will ask to know more about the candidate. You should answer this question with confidence. While answering the question tell about your education details, your interest or hobbies and if you have prior job experience then provide your previous employment details.

  • Do you know anything about our airline?

The interviewer will ask this question to check whether you have prepared well for the interview. You can research on Google about the airline and gather information. Tell about when the airline started its operation, its missions, visions, plans, etc. You will get all this information in the " About Us" section of the Airline’s website.

  • What are your strengths?

Air hostesses need to cater to the needs of the passengers and ensure they are safe and comfortable. So you need to have some attributes to become one such as you must be polite, active listener, patient, quick thinker etc. The answer to this question will be what personal qualities you have to provide exceptional customer service. You can answer by saying that you have very good listening skills, that is you will listen and understand the problem of a passenger then you will act accordingly to solve his /her problem.

  • How comfortable will you be in a new atmosphere?

The interviewer asks this question to check if the aspirant has adaptability skills, that is how well they can manage different flight schedules, and adjust to unfamiliar surroundings. You can tell that you are flexible with timings and can adjust well.

  • What will you do in case of an emergency?

It is the responsibility of the cabin crew to evacuate the passengers during an emergency. While answering you can tell that you need to be very calm and composed while dealing with scared passengers and will ensure that they don’t get nervous. You can also tell that you will wear your oxygen mask first then help other passengers and check out the closest exit doors to carry out the evacuation as quickly as possible.

  • Why do you want to be an air hostess?

If you are a fresher, then you can say that you are passionate about flight and your dream of becoming an air hostess from childhood. Also, you can say that you love to be among people and know more about them and you can soar high and explore various places of the world. If you have prior experience as an air hostess, then you can mention your work experience.

  • Do you have any achievements?

Tell about any certificates or awards you have got in your previous job for your hard work and dedication or any appreciation post or positive feedback you got from clients or customers about your job. You can also tell about any extra-curricular activities that have won you accolades such as essay competitions, debate competitions, etc.

  • How to deal with an angry passenger

You have to answer that you must be very polite handling the passenger, the passenger can scream or shut at you but as an air hostess, you must maintain a pleasant behavior as your motto is customer service. You can also add that first you will try to make the passenger understand in a very calm and composed manner and with a big smile, but if the passenger is adamant and doesn’t want to listen to you after repeated pleas then you will seek help from other members.

  • What are your long-term goals?

Interviewers know that every aspirant has a fixed goal that he/she wants to achieve in life. You can answer that your goal is to enhance your skills and knowledge further so that you can provide exceptional customer service and add value to the company, never talk about opening your business soon in front of the interviewers.

  • How will you react to criticism?

You can answer this question by saying that you will take criticism on a positive note and instead of brooding over the criticism you will pull up your socks and will try to learn and do the job better.

These are the 10 important questions and how you can answer them to successfully clear an air hostess job interview.
About the Author

If you are looking for an ideal training institute in terms of providing quality teaching and professional help, JT Aviation is the ultimate option! Enhance your career with us! Click on to http://www.jtaviation.in/

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Author: Sudipta Roy

Sudipta Roy

Member since: Aug 02, 2016
Published articles: 146

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