How Inflation Impacts Multi Location Brands

How Inflation Impacts Multi Location Brands

Local search becomes very important during times of inflation or economic turmoil. Darcy discusses how inflation impacts multi location brands. Let’s dive into how inflation can affect multi-location businesses and discuss how your brand can adjust its localized marketing efforts to align with consumer needs during this time. This increase has influenced consumer shopping habits, which can, in turn, impact your multi-location business’s bottom line. As you’d expect, consumer needs change depending on the economic climate.

A Look Into Consumer Search Behaviors - During a time of inflation or economic turmoil, local search becomes very important. Recent data from SOCi has shown that rising gas prices have increased searches related to the category "gas and convenience," as seen in the graph below. The most significant increase in search volume occurred from January 2022 to June 2022, when gas prices were at their highest.

Improve Local Search Efforts to Meet Consumer Expectations - Now that you understand the increased importance of local search during this time of inflation, what can your multi-location business do to level up its local search efforts? If you haven’t already claimed and updated your local marketing & listings with accurate business information, that’s an essential first step. If you’re just starting with local listings, platforms like Google, Yelp, and Facebook are great places to begin.

According to the U.S. Bureau of Labor, consumer prices have increased an average of 9.1 percent from June 2021 to June 2022. Search results for "gas stations near me" or even a search as simple as "Chevron" revealed the closest locations for gas while also including the prices of a regular gallon. These search results indicate that consumers are searching for gas more frequently to see the prices ahead of time so they can make an informed decision on where to purchase.

If you’re not already familiar with chatbots, they are a software or application used to simulate conversations with humans online. Chatbots are a helpful localized marketing tool that allows your local businesses to communicate with current and prospective customers around the clock.

Consumers crave convenience. When a potential customer has a question about your return policy, the quality of your products, or your hours of operation during holidays, they don’t want to wait for an answer. Chatbots can provide this information instantaneously while also collecting lead information that your multi-location business can pass on to sales.

Are you missing out on modern marketers' needs in the digital era? Want to stay updated with Martech trends? Check out Martech News for such regular updates.

Check out our Martech Cube Podcast for stories from the industry experts that share their business journey with tips and strategies to achieve career success!!

We recognized the need to address the technology challenges specific to a Cmo and the marketing department.