Everything you need to know about the post-pandemic grocery eCommerce platform | Digital Grocer S5E4

Grocery eCommerce platform have become increasingly popular in recent years due mainly to the pandemic. Grocery eCommerce platforms provide a convenient way for consumers to shop for groceries online and have them delivered to their doorsteps. In addition, grocery eCommerce platforms offer retailers a way to reach a wider audience of potential customers. However, there are some challenges that grocery e-commerce platforms face. For example, grocery eCommerce platforms need to be able to integrate with a retailer's existing point-of-sale system. In addition, grocery eCommerce platforms need to be able to handle large volumes of traffic during peak periods. Despite these challenges, grocery e-commerce platforms are expected to continue to grow in popularity in the years ahead.

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This grocery podcast takes a deep dive into the fascinating and expansive world of grocery eCommerce. Now considered essential, online grocery shopping serves the basic life needs for a growing number of consumers and households. With safety concerns top of mind for shoppers in the U.S., more than 50% have changed the way they shop. Online grocery is also a highly competitive marketplace expected to grow to 20% of total grocery food sales by 2025.

Podcast hosts Sylvain Perrier and Mark Fairhurst interview retail executives, industry leaders and technology innovators in a lively, unscripted conversational format to explore today’s hot topics and tomorrow’s trends in retail grocery guaranteed to inform and entertain.

Named as a Top 10 Influential in Retail 2020 and a 2019 Grocery Game Changer, Sylvain Perrier is a true digital retail trailblazer. As President and CEO of Mercatus, he is the driving force behind the leading digital commerce platform in grocery retail. As host of The Digital Grocer Podcast, he infuses these conversations with his vast understanding of retail, grocery operations and technology, as well as his quick wit and good humor.

The grocery eCommerce landscape has changed dramatically in the wake of the pandemic. With consumers now more accustomed to ordering groceries online, brick-and-mortar grocery stores have had to adapt their business models to meet this new demand. This has necessitated a shift in strategy for many grocery eCommerce platforms, as they strive to provide a seamless omnichannel experience for their customers.

In this episode of the Digital Grocer, hosts Sylvain Perrier and Mark Fairhurst spoke with Zac Wilson, Director of eCommerce at Raley’s Supermarkets, about some of the changes that have taken place in the grocery eCommerce landscape post-pandemic. They discussed topics such as geopolitical challenges, the Federal Reserve raising interest rates, how consumers now experience and interact with egrocery, shifting consumer expectations and demand for eCommerce, and more. This episode provides valuable insights for anyone involved in grocery eCommerce, so be sure to check it out!

Named as a Top 10 Influential in Retail 2020 and a 2019 Grocery Game Changer, Sylvain Perrier is a true digital retail trailblazer.