How Can Healthcare Support Staffing Boost Patient Satisfaction?

Patient satisfaction is a critical element for hospitals and health systems. Thus, it has become essential for healthcare recruitment agencies to take care of this aspect. Several factors, like value-based reimbursements, the evolving nature of patient-driven care, and rising competition in the healthcare industry, are driving a lot of attention to how healthcare support staffing is evolving.

The healthcare workforce solutions experts hold the colossal capacity of healthcare staffing today. They belong to both direct hire staffing companies and temporary hire staffing companies in the healthcare sector. Whether it is about fulfilling nursing jobs or the positions for doctors, healthcare staffing experts deliver relentlessly while partnering with the desired providers. And one of the most crucial parts they take care of is patient satisfaction! It is one of the primary responsibilities of direct hire recruiter jobs.

Below are the most effective ways in which healthcare support staffing enhances patient satisfaction:

1. Omit Staffing Gaps

According to several recent studies, nurse-to-patient ratios, staffing, and scheduling gaps are related to patient satisfaction. This suggests that it is essential to fill clinical staff vacancies quickly with quality candidates; either through direct hire placement or contingent staffing solutions. There is also some more research which shows the recommendation of hospitals by patients is directly proportionate to patient-to-nurse workloads.

If there is any gap in nurse staffing, it can harm the patient experience because overtaxed nurses fail to fulfil care duties. Instead, if you opt for such strategies that fill gaps in nurse staffing, it can improve patient satisfaction.

In this situation, taking help from an RPO can significantly boost the time it takes to fill clinical staffing gaps. They are the experts in this industry, and an RPO knows how to find the best talents for you who can remarkably boost patient satisfaction. Patients in hospitals with incredible nurse work environments are more likely to recommend hospitals and rate them highly.

2. Ensure the Quality of Clinicians

There is always more patient satisfaction when the nurses have improved skills, most importantly, the registered nurses available in a provider’s workforce. The evolving connection between patient satisfaction and better nursing skills is visible in the Landmark 2010 Institute of Medicine report. According to this study, the proportion of nurses is increasing in the number who have a bachelor of science in nursing. Studies show that hospitals with more nurses with BSNs can lead to amazing patient outcomes and experience.

Partnering with a healthcare support staffing provider can help you with more efficient BSN-prepared nurses. Their databases are full of millions of healthcare practitioners who are BSN-prepared. By having the right partnership with the best professional RPOs offering healthcare professionals, you can fulfil your requirement for an efficient healthcare staff who can earn maximum patient satisfaction.

3. Increase HCAHPS Scores

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey covers all USA hospitals. This survey determines patient satisfaction levels to ensure reimbursement from the Centers for Medicare & Medicaid Services is on track. There is an established connection between HCAHPS scores and healthcare staffing. This connection has always received remarkable attention.

Research over the years has shown that the nurse work ambience strongly connects with all patient satisfaction measures of HCAHPS. If there is an expert healthcare staffing, it can fill the staffing gaps very quickly with quality nurses. This can improve the nurse work environment by reducing staff problems such as end-moment scheduling changes, overtime, and other ad-hoc ways of covering open shifts. The nurse-patient ratios can be remarkably improved with adequate high-end staffing directly related to HCAHPS scoring.

These are some of the most incredible ways healthcare support staffing can take patient satisfaction to the next level. While partnering with providers via Recruitment Process Outsourcing and other workforce solutions, modern healthcare staffing experts deliver:

1. Precise sourcing strategies
2. Clinical expertise
3. Advanced patient experience
4. The ability to hire good quality candidates fast and in an efficient way, ensuring an exceptional cultural fit
5. Better patient experience

Conclusion

Healthcare support staffing has a significant role to play in increasing patient satisfaction. With the above excellent approaches, hospitals can please patients of all ages and with different health ailments, from physical to psychological, with the best healthcare professionals!

Rekrooting, the eminent flagship program of Dash Technologies Inc, is one of the most rapidly growing workforce management agency in the USA that is shaping up today's staffing industry perfectly.