The biggest challenges regional grocers face | Digital Grocer S5E7

The grocery store industry is under pressure. What can regional grocers do to respond? The grocery industry faces some big challenges- here's how regional grocers can respond. On Season 5, Episode 7 of the Digital Grocer Podcast, expert eGrocery hosts Sylvain Perrier and Mark Fairhurst, are joined by Mike Davidson, President, and CEO, of Buehler’s Fresh Foods. Mark, Sylvain, and Mike discuss how regional retailers are handling the changes in the grocery industry while competing against the large Tier 1’s.

Key strategies for regional retailers include: leveraging grocery store software to enhance the customer experience, expanding their eCommerce grocery offerings, and partnering with grocery delivery software companies to offer grocery delivery services. By implementing these strategies, regional grocers can stay afloat in today's competitive grocery landscape.

With grocery store software, e-commerce grocery, and grocery delivery software, regional retailers are trying to keep prices down for their customers in the face of inflation. Grocery stores are using these programs to help with the current labor shortages and also to encourage consumer loyalty. These programs allow grocery stores to offer lower prices while still making a profit. They also help grocery stores keep track of inventory and customer preferences. In addition, grocery store software helps grocery stores manage their online presence. By using grocery store software, regional retailers can stay competitive in the grocery industry.

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https://digitalgrocer.com/podcasts/grocery-industry-challenges-how-regional-grocers-can-respond/

The grocery store business model is grocery store software changing. Online grocery ordering and grocery delivery are increasing in popularity in e-commerce grocery. Consumer behavior has grocery delivery software changed, and grocery stores need to respond to that. Click-and-collect grocery ordering, where consumers order groceries online and then pick them up at the store, is another popular option that grocery stores need to be prepared to offer. Offering these services can help grocery stores stay competitive in the marketplace and meet the needs of their customers.

However, implementing these changes can be costly and require significant investments in technology and infrastructure. For regional grocery chains, meeting these challenges can be tough given their limited resources. But there are ways that regional grocers can respond. One way is to partner with other regional chains or even larger national grocery store companies in order to pool resources and share the costs of implementing new technologies and systems. Another way is to focus on providing a unique customer experience that cannot be found at larger grocery store chains. Whatever approach regional grocers take, it is clear that they will need to adapt in order to survive in the changing landscape of the grocery industry.

Named as a Top 10 Influential in Retail 2020 and a 2019 Grocery Game Changer, Sylvain Perrier is a true digital retail trailblazer.