Design challenges of Low-code/no-code platforms

In recent years, a new breed of software has emerged that automates most mundane tasks. They are also known as Low-code/No-code platforms. They use simple drag and drop tools to deploy apps in a matter of hours or days instead of months or years. In addition, they empower non-developers to quickly deploy their digital assets without writing a single line of code.

Whilst these platforms promise to eliminate much of the development efforts, they can be challenging to learn and implement for many users. Hence, the UI UX takes centerstage to ensure zero communication or perspective lags and deliver a simple and intuitive user experience (UX).

But designing a low-code/no-code platform UX is no easy feat. Designers stumble upon many challenges sooner or later, increasing the go-to-market time. Let’s take a look at some of these challenges and how you can overcome each of them:

1. Preserving simplicity while adding advanced features

No-code/low-code platforms allow users to go from concept to launch in a matter of hours or days. The absence of actual coding makes the work faster, but it also means less time for testing and quality assurance. Moreover, using advanced features such as conditional business rules, decision trees, integration with third-party services, etc, may turn out to be a nightmare for non-coders or first-time users.

Solution: Keep the UI UX simplistic and intuitive while giving particular importance to advanced features. The goal is to reduce the learning curves and the time to develop. Consider adding minimalistic info boxes that explain the function of every feature in-tune with how the user is engaging with the platform.

2. Improper scalability and reusability of UI elements across devices

A low-code platform may end up consisting of thousands of tiny UI elements across devices. This means that there should be consistency across screens like landing pages, logins, payments, etc. This poses a design challenge as even the smallest of changes across one element must now be reflected everywhere to ensure a consistent end-user experience.

Solution: A design system must be maintained for any low-code/no-code platform to ensure that the UI elements are scalable and reusable across all apps deployed on the platform.

You might also like- UX tips for low-code and no-code platforms3. Differentiating between key and secondary UI elements

The most commonly used challenge faced while designing a low-code/no-code platform UX is overcoming the urge to add every possible feature or functionality. Instead, you need to give particular attention to what you want users to take away from the UI UX design. Every element should serve a purpose and bring the user closer to their goal without overwhelming them with too much information or functionality.

Solution: Remember that less is more while designing for low-code/no-code platforms. The focus should be on streamlining the experience to ensure that users can easily take away what they need. Introduce added features only when they solve a particular problem or are required for competitive differentiation.

4. Ensuring faster user adoption

An intuitive UI UX design helps in increasing user engagement and reduces support costs by ensuring faster onboarding, training, and adoption. But when it comes to low-code/no-code platforms, users may be less tech-savvy customers across varied industries. So the adoption in this case largely depends on how quickly they can understand what the platform is about, how it will help them, and why they should adopt it into their workflows.

Solution: Include customers in the decision-making process early while designing the platform. The designer must conduct user surveys and meet with end-users to get an idea of the use cases. Ask for customer input wherever possible while designing the UI UX so that you can understand their perspective and build a solution around it.

5. Designing for different mobile platforms

Mobile devices have been around for years now, but many businesses are still grappling with the best design for their mobile apps. This is an issue that plagues low-code/no-code platforms as well. In addition, different businesses and users have varying needs, which are likely to translate into unique mobile app requirements.

Solution: Research, research, and more research! Build a detailed profile of your target audience before you start designing the mobile UI UX. This will help you understand their needs and pain points and allow you to build a platform that fits them perfectly. Also, keep in mind that the mobile experience must be consistent with the desktop versions.

6. Keeping Loading Times In Check

As low-code/no-code platforms are typically useful for building business apps, they must perform smoothly. It must not take more than a few seconds to open the platform and make changes on the fly. This is another challenge that designers of such platforms can face since they have to consider several factors like the size of the application, the number of elements to be displayed on a page, etc.

Solution: Focus on delivering a blazingly fast user experience. Load only what’s required and ensure that every UI element is created with performance in mind. Also, choose the right technology stack to ensure that your design is delivered on time.

Read More: https://www.divami.com/blog/design-challenges-of-low-code-no-code-platforms

Over the last 10 years, we have delivered hundreds of projects for US and Indian companies across various sectors - Financial & Banking, Hospitality, Logistics, Healthcare, Social Media, and Enterprise Software.