A Quick Guide to Troubleshoot QuickBooks Online Banking Error 355

QuickBooks is the most popular accounting software that helps to integrate activities with your financial institution. However, at times, it throws some technical errors like QuickBooks Online Banking Error 355, which usually occurs when the users try to download transactions from their bank account or credit card account and fail to do so. Such an error starts appearing on your screen with a warning message stating,

"There’s a problem with this account connection. We’re having trouble getting your bank data." Entering the wrong username or password and having a poor internet connection can be the most apparent reasons for the same. QuickBooks error 355 crops up when QuickBooks fails to establish a connection to your bank account. As a result, this error prevents the users from updating their bank accounts or downloading the latest transactions.

What causes promote QuickBooks Online Banking Error 355?

Knowing what provokes the error is imperative before moving forward to the troubleshooting steps. There are so many reasons accountable for error 355 in QuickBooks. Here’s the list of all the major ones. Let’s have a look:

1. Any changes in your banking record that were not saved successfully may get you into QB online banking error 355.

2. QB online banking error 355 can be observed when your financial institution's official website is under maintenance or interrupts the connection.

3. When your account is disconnected from QuickBooks, you might get stuck with QuickBooks Online banking error 355.

4. If there’s a problem from your bank’s end, you may trigger QuickBooks error 355.

5. Last but not least, change the id, username, or password for your online banking profile.

Best troubleshooting methods to strike out QuickBooks Online Banking Error 355!

Now, it’s time to choose the most appropriate solution that will help you to tackle QuickBooks online banking error code 355 in a few clicks. So, let’s try them out in a given sequence:

Method 1: Run a Quick Disconnect and Reconnect process for your Account

Removing your banking details and adding them again will refresh the records in your system and also delete the bugs in the program. Carry out the steps enumerated below:

Step 1: Check the list of downloaded transactions

1. To start off, open QuickBooks and tap on the Banking or Transactions menu.

2. Now, select the bank account to disconnect it.

3. Click the For Review option and verify the transaction that occurs on the list. If you don’t want to re-download any transaction later, you must add, review and match them.

Step 2- To Disconnect, Remove your Bank Account

1. Again, Hit the Banking tab and then tick on the blue square again for the relevant bank account.

2. Next, click on the pencil icon next to the account that you want to update and select the Edit account info.

3. Also, you have to mark the "Disconnect this account on save" checkbox.

4. Then, press Save and Close buttons to delete the account.

Step 3- To Reconnect, Add your Bank Account Once Again

1. You need to click on the Banking menu and select the link account option.

2. Now, locate and choose your financial account from the given list.

3. At last, follow all the on-screen instructions to successfully complete the reconnection.

Method 2: Update your Bank Details to refresh your connection

1. In the inception, open QuickBooks and select the Banking menu tab.

2. Next, select your bank account from the given options and then tap on the Update button.

3. Allow the update process to complete and if this does not repair the issue, this is what you need to do.

4. After this, navigate to the banking menu again and choose the account, hit the pencil icon beside your account, and then click on Edit sign-in info.

5. Once you enter your login details, press the Update button.

6. Finally, restart the QuickBooks and check if the error is fixed or not.

Read more - About How to Delete duplicate transactions in QuickBooks.

Wind-up!

Are you still struggling with QuickBooks Online Banking Error 355? Don’t panic; it’s not a big deal to get over it. Almost every QB user bumps into such kind of bank-related errors while trying to download transactions from their bank account or credit card account. So, if you’re the one who doesn’t know how to strike out such an error on your own, then feel free to ping our certified experts at a Toll-free number +1-(855)-955-1942. We’ll give our best to keep you away from all such annoyances.

Hi David here, a QuickBooks expert working at Dss