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What is ServiceNow Training & Feature of Servicenow
Posted: Mar 26, 2023
ServiceNow training is a program designed to provide individuals with the knowledge and skills necessary to work with the ServiceNow platform. The training is typically offered by ServiceNow or by authorized ServiceNow training partners.
One popular training program offered by ServiceNow is the Certified System Administrator course. This course teaches students how to configure and administer the platform, including managing users, groups, and data; implementing security controls; configuring service portals; designing workflows; and more. Additionally, there are also specialized courses available for those interested in developing specific skills related to application development, IT operations management, or HR service delivery. Become a Servicenow Certified professional by learning this Servicenow Online Training!
ServiceNow is a cloud-based software platform that offers a range of IT service management (ITSM) solutions. It is used by organizations to automate IT service workflows and improve the delivery of IT services. ServiceNow Training is a program that provides individuals with the knowledge and skills necessary to work with the ServiceNow platform. The training covers various aspects of ServiceNow, such as its ITSM solutions, service automation, application development, and administration.
The key features of ServiceNow include:
IT Service Management (ITSM): ServiceNow offers a comprehensive set of ITSM tools that help organizations manage their IT services, including incident management, problem management, change management, and service catalog management.
Service Automation: ServiceNow enables organizations to automate their service workflows and processes, reducing manual intervention and improving service delivery.
IT Operations Management (ITOM): ServiceNow offers ITOM solutions that help organizations manage their IT infrastructure, including network discovery, service mapping, and event management.
Application Development: ServiceNow allows organizations to build custom applications using its low-code development platform, enabling them to address specific business needs.
Reporting and Analytics: ServiceNow provides robust reporting and analytics capabilities that allow organizations to monitor and analyze their IT service performance and make data-driven decisions.
Collaboration: ServiceNow facilitates collaboration between different teams and stakeholders by providing a centralized platform for communication and information sharing.
Security: ServiceNow ensures the security and privacy of its users' data by implementing industry-standard security protocols and practices.
Overall, ServiceNow is a powerful platform that helps organizations streamline their IT service management processes, improve service delivery, and drive business outcomes.
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