07 Steps to start a Supermarket / Hypermarket : Software Implementation

The sixth step is to integrate your IT system and proper implementation of software. Here’s a quick overview. When you have a clear vision of how you wish to proceed, you should also determine how you are going to operate your business, online or offline mode. Well, it is advisable to at least operate your supermarket through omnichannel mode. With increasing internet penetration and the convenience associated with an online business, you cannot afford to miss an opportunity to leverage technology to grow your supermarket business.

Importance of IT integration in Supermarket

The development of technology has allowed supermarkets to become more user-friendly. On the provider side software and tools like the ‘electronic point of sale (EPOS) system monitor and control stock, analyze sales, and collect customer data using loyalty cards that award points for purchases, helping them to manage the business more efficiently.

You need to select the appropriate infrastructure in terms of both hardware and software, as well as mobile applications, your eCommerce websites, and lots more, based on those considerations. It is also imperative to define how you plan to expand over the next three years, and for that, you should be certain about your sales channels. Always assess your plans properly before implementing them. A robust IT integration can help you through all these operations as well as proper analysis of important aspects related to your supermarket business.

Our journey

Our journey began in 2012 with three partners coming together to form Your Retail Coach (YRC) with the vision of providing retail consultancy services to businesses of all sizes including family-run businesses. Back then, it was a small office space, to begin with, but the challenges were immense. And as a forerunner, was introducing retail consultancy as a service that could help businesses become competitive, growth-ready, and sustainable. It was a big hurdle to establish a niche position in the market and compete against the standards set by many globally-renowned retail management consultant companies.

By 2016, eCommerce began to emerge as a ubiquitous game-changer in retail. We had to quickly adapt to this changing landscape by extending our specialization into omnichannel and eCommerce.

Today, we stand as specialized retail and eCommerce consultants with an invaluable journey of having consulted over 500+ brands. And as we go global, we shall endeavour to emerge as one of the most trusted and dependable names when businessmen and entrepreneurs look for retail and eCommerce consultants for Africa.

For more information visit us: yourretailcoach.africa

As management consultants, we assist our clients from inception to the conceptualisation and operational ex