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QuickBooks Error Message 6010, 100: The Causes and Solutions

Posted: Oct 28, 2023
QuickBooks error 6010 100 is a frequent error numerous users face while trying to open the company's file on QuickBooks Desktop. The error means that QuickBooks can't access the company's file. It typically comes with an error message such as "QuickBooks couldn't access your company's file".
Though it is frustrating, the error is often fixable with a couple of problems-solving steps. These are some of the most frequent causes of QuickBooks error Code 6010 100, as well as how to correct these errors:
Damaged Company Files
One of the most common reason you might encounter the error message 6010 100 could be because your business file has been damaged in a manner. The file could have been damaged due to a power interruption and/or inadvertent shutdown of QuickBooks or other problems with the system. For troubleshooting a damaged file:
- Restore a backup of the QuickBooks document. QuickBooks will automatically backup you’re the files it stores, and you might be able to restore an earlier version.
- If you don't have a suitable backup, you can try rebuilding the file with the Rebuild Utility inside QuickBooks. It scans for and fixes mistakes in your data.
- In the last instance in the event of a crisis, it may be necessary to establish a new business file, and then transfer your information. It is important to ensure that your data is backup before you delete the file that has been damaged.
Incorrect File Paths
The 6010 100 error is not due to the company's actual file is damaged, but instead because the path to the company's file isn't correct. This could occur if the file has been moved away from its initial location. For resolving issues with file paths:
- Verify where your company's files in QuickBooks and ensure that it corresponds to the current location on your computer's hard drive or on your server. Change the path of your file in QuickBooks as needed.
- Verify the company file is stored in the proper QuickBooks folder (like C:\Users\Public\Documents\Intuit\QuickBooks\Company Files).
Access issues and permissions
If the QuickBooks firm file is kept in an area where the software does not access fully external drives, maps drives, Google Drive, or other cloud storage locations, then the 6010 100 error may be a problem. The solutions are:
- Restore the company's file to the original hard drive location, if you've previously moved the file to another location.
- Change the permissions and sharing settings to the data storage area so that both the QuickBooks software and current Windows user have complete access to read and write.
Multi-User Access Issues
If company files are set up using multi-user mode and accessed via networks this error could occur if several users attempt to open the file one time, but the host configuration doesn't have been correctly configured. Verify that the multi-user hosting feature is set up correctly in QuickBooks and that only one user simultaneously has the file opened with a single user.
Problems that are related to Antivirus as well as Firewall Software
A security program that restricts users from accessing the QuickBooks firm file is another reason for 6010 errors. You can try temporarily turning off your firewall or antivirus and then see if this lets the QuickBooks file open. There may be a need to modify permissions in order to let QuickBooks executables as well as company files to be opened through security software.
Incorrect QuickBooks Installation
In addition, using an older version of QuickBooks Desktop can also prevent users from opening their business file. Verify that both the QuickBooks software as well as the firm file is up to the most current versions. Install the latest QuickBooks updates, and ensure that the company file has been converted to the most current formats.
A QuickBooks error code 6010 100 could be a result of access issues to the company's file. However, the issue is generally resolved with one of the suggestions in the previous paragraphs. Concentrate on identifying the cause of file damages, problems with file paths and permissions issues multi-user access and issues with security software or obsolete software installation. If you can fix the problem it is possible to get back to working with QuickBooks and the company's data normally.
Also Read: QuickBooks Error 557
About the Author
QuickBooks error code 6010, 100 generally appears when the product can't be used because of the firewall restrictions. Read on to resolve it.