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Convenient Steps to Easily Rectify QuickBooks Multi-User Mode Not Working Error

Author: Allan Ramsay
by Allan Ramsay
Posted: Dec 01, 2023
user mode

Do you want to run the company files on the server PC and workstations but are unable to access the files? If yes, then you might be facing some hosting issues that can lead to the QuickBooks Multi-User Mode Not Working error. This error message can prevent users from running the files in a multi-hosting mode and can be a result of firewall obstructions or incorrect file permissions. You can easily dismiss the QuickBooks multi-user mode error by using the quick solutions given below.

In case these steps seem too technical, or these troubleshooting solutions are taking longer than expected, you can call our QB support team at 1-855-856-0042 to get direct assistance with the hosting issues.

What are the Main Causes and Scenarios Leading to the QuickBooks Keeps Opening in Single-User Mode Error?

If you are unable to run QuickBooks in multi-user mode, the following common reasons and factors might be responsible -

  1. There are installation issues on the server PC, and the current QB version might not be correctly installed or contain damaged installation files.
  2. The DNS settings might be incorrect or corrupt, and the security setup might prevent users from hosting the company files.
  3. You might be facing blockages and obstructions while running QuickBooks due to incorrect Windows firewall or anti-virus app settings.
  4. The Windows file permissions are incorrectly set, and the lack of privileges can prevent users from running QuickBooks in a multi-hosting mode.
  5. Essential services, like the database server manager, might not be running correctly, and these services might be unresponsive, missing, or outdated on the system.

Detailed Solutions to Terminate the QuickBooks Won't Start in Multi-User Mode Error

The QuickBooks multi-user mode stopped working error can be easily tackled by using the easy steps given below -

Step 1 - Review the Server Services by Editing the Startup Settings from the Run Tab

Hosting issues in QB can be addressed by checking the server services from the run window.

  1. Access the Run tab of the Windows Start menu and run the services.msc command to find the QuickBooksDBXX service pertaining to your QB version.
  2. Select Automatic from the Startup Type menu, and if the service status isn't displayed as running, choose Start and go to the Recovery section.
  3. Choose the Restart Service option and select the first three Failure options, followed by hitting Apply and OK to save these changes for the QB service.

Step 2 - Edit the Firewall Settings from the Control Panel to Allow QuickBooks

QB multi-user mode error can be fixed by modifying the firewall setup from the control panel.

  1. Open the Control Panel of the Windows Start tab and click the Allow an App through Windows Firewall option by opening the utility.
  2. Hit the Change Settings option and checkmark the Public List, followed by hitting OK to rerun QuickBooks in a multi-hosting mode.

Conclusion

You can perform the effective steps given above to tackle QuickBooks Multi-User Mode Not Working error with ease. In case these solutions seem unsuccessful in resolving the hosting issues, you can call our QB professionals at 1-855-856-0042 to get direct help with the error.

You may read also : Why my QuickBooks Crashes When Opening Company file

About the Author

QuickBooks ProAdvisors: Certified experts in QuickBooks accounting software, helping businesses thrive with financial efficiency

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Author: Allan Ramsay

Allan Ramsay

Member since: Oct 05, 2023
Published articles: 5

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