Troubleshooting ideas to fix QuickBooks error 15270

QuickBooks is the best accounting software in the industry available for mid-size businesses. However, payroll service users sometimes encounter QuickBooks error 15270 while downloading the latest service updates. On the off chance this error code pops up on your QB, read this entire blog to figure out the causes and practical methods to eliminate the payroll issue. Feel free to approach our QB support team at 1-855-856-0042 for hassle-free troubleshooting of the error.

Here’s why you come across QuickBooks payroll update error 15270 This error code mostly flashes on the QB screen while downloading or installing the latest payroll service updates. The reasons for this error blocking the payroll service updates are discussed below-

• QuickBooks fails to connect with the Intuit servers due to incorrectly set TLS settings on your computer.

• QuickBooks cannot access its program files in the CPS folder due to a broken file path or a lack of folder permissions.

• QuickBooks develops issues if your system doesn’t have adequate space to store the payroll updates.

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• Some easy methods to tackle QuickBooks error code 15270

  You won’t be able to download/install the latest tax table updates after this error influences your QB Desktop. You can use the following methods to prevent issues while downloading the payroll updates in QB-

  Solution 1- Retry updating the payroll service after configuring the TLS settings

  Transport Layer Security ensures that the data you transmit over the internet or download on your system remains secure and malware-free. If these settings aren’t configured properly, you might face problems executing online tasks in the PC applications. QuickBooks instantly displays this error when its connection to the Intuit servers lapses during the payroll update. We recommend that you to set the TLS settings correctly before downloading the QB payroll updates-

  • Go to the control panel and access the Internet Properties window or type ‘inetcpl. cpl’ in the Run window.

  • Navigate to the Advanced tab in the window and click the Advanced Settings option.

  • Single-tap on your user account name and mark the Use TLS 1.2 checkbox in the TLS settings.

  • Do not mark any other TLS checkboxes, and close the window after clicking Apply to save the settings.

  • Open QuickBooks and download the latest payroll updates again.

  If the payroll error develops after fixing the TLS settings, jump to the next solution.

  Solution 2- Rename the CPS folder to make its contents accessible to QB Desktop

  QuickBooks stores its program files in the CPS folder on the C: drive of your computer. If QB fails to access the files required during the update due to a broken file path or damaged Windows registry, the payroll update might instantly crash. This issue can be resolved by renaming the CPS folder as shown in the following steps-

  • Launch the file explorer and visit C: Users/Username/ProgramFiles/Intuit/QuickBooksXX.

  • Right-click the CPS folder inside QuickBooks and select the Rename option.

  • Type ‘OLD’ at the end of the folder name and save it as ‘CPSOLD.’

  • Reopen QuickBooks and update the payroll service.

  Conclusion

  This blog thoroughly explains why QuickBooks error 15270 appears during the payroll updates and terminates the process instantly. The blog also provides effective solutions to the issue, and we hope you use them to prevent interruption during QB payroll updates in the future.

  Consult our QB support team at 1-855-856-0042 to clarify your remaining queries about the issue.

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