Selecting The Right Shipping Partner Made It Easy!

Shipping companies act as your business's middlemen, helping you move your products from one place to another. Since they are essential to your business operations, you must think carefully before selecting the correct shipping partner.

You will never notice them in action when they do their job correctly. However, when they fail to perform as expected, it could quickly bring your business operations to a standstill. If this is your first time hiring a shipping company in NYC, we understand how confusing it can be, given there are many companies to choose from. Luckily, we can make this task easier by assessing each potential partner on the top factors listed below.

Price For Service

When selecting a shipping company, you must consider the price they quote for their services. Always look for shipping partners who offer you a transparent and competitive price without surcharges or hidden fees. Comparing pricing options from different shipping companies should help you find the best value for your shipping needs.

Speed Of Delivery

Another essential factor that all business owners must consider is the delivery speed that their chosen shipping carrier offers. Different shipping companies offer various delivery options, such as basic, expedited, or one-day delivery. Depending on your business needs and requirements, select a professional carrier that can quickly meet your delivery expectations consistently.

Trackability

Most customers nowadays expect real-time tracking capabilities whenever they order something. However, not all shipping companies offer you this feature. An experienced shipping partner will understand how critical this is and provide real-time tracking to allow you and your customers to monitor your package as it goes. Look for a shipping company that gives you tracking updates via SMS, email, or an online portal,

Reliability

Reliability is a significant factor in the shipping industry. You should always select a carrier with a reputation for delivering packages on time without any damage. If you are dealing with something delicate like artwork, you must find a reliable international art shipping company that can guarantee your product will reach its destination in one piece. The best way to judge if a shipping company is right for you is by reading customer reviews, seeking recommendations, and doing extensive research before hiring.

Customer Support

In addition to providing real-time package tracking, your shipping partner should also offer excellent customer support to help address any concerns or questions you may have. Check if your chosen carrier has accessible and responsive customer support channels like live chat, phone, or email. Prompt assistance can be invaluable when dealing with any shipping-related issue that arises.

Insurance

Last but not least, your chosen shipping partner must offer you insurance options to keep your packages safe against damage, loss, or theft. Understanding your shipping carrier's insurance coverage and policy limits is essential in deciding their suitability for your shipping needs.

When reviewing your list of potential shipping partners, ensure you keep these six factors in check before hiring one for the job. If a shipping company offers all these options, it's time to book a one-on-one session to discuss any questions related to the process.

Arrow Express provides professional packing, custom crating, and worldwide shipping services.