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Important Things To Know Before Hiring Car Delivery Companies

Author: Steve Thomas
by Steve Thomas
Posted: Dec 05, 2024

Transporting your car using car delivery companies can save you time and stress. Whether you’re moving to a new state, buying a vehicle online, or shipping a classic car, it’s important to understand the process. Choosing the right auto transport service ensures your vehicle arrives safely and on time. Here are key things you need to know before hiring car delivery companies.

Research the Company’s Reputation

Before selecting a car delivery company, research its background. Check customer reviews on platforms like Google, Yelp, and Better Business Bureau (BBB). A high rating and positive feedback indicate trustworthy service. Companies with many years of experience, like AmeriFreight Auto Transport, often have a strong track record of reliable service.

Additionally, look for any unresolved complaints. Issues with communication, delays, or hidden fees might be red flags. Reading other customers’ experiences helps you avoid potential problems.

Verify Licensing and Insurance

A legitimate car delivery company must be registered with the U.S. Department of Transportation (USDOT) and have a valid Motor Carrier (MC) number. You can verify this information on the Federal Motor Carrier Safety Administration (FMCSA) website.

Insurance is equally important. All auto transport companies are required to carry liability insurance. However, this basic coverage may not cover all damages. Some companies offer additional insurance options for peace of mind. Always ask for proof of insurance and understand what is covered.

Understand Different Transport Options

There are two primary types of car transport: open and enclosed.

  • Open Transport: This is the most common method. Cars are transported on open trailers, usually holding 7-10 vehicles. It’s cost-effective and suitable for most vehicles.

  • Enclosed Transport: Vehicles are transported in a closed trailer, protecting them from weather and road debris. This option is ideal for luxury, classic, or high-value cars.

AmeriFreight Auto Transport offers both options, ensuring you can choose the right fit based on your needs.

Get Multiple Quotes

Request quotes from at least three car delivery companies to compare services. Keep in mind that the cheapest option is not always the best. Some companies may offer low initial prices but add hidden fees later. Ask for a detailed breakdown of costs and make sure there are no surprise charges.

Know the Estimated Delivery Time

Delivery times vary based on the distance, route, and season. On average, shipping a car across the country takes 7-10 days. Shorter distances may take 3-5 days. Factors like weather, traffic, and carrier schedules can also affect delivery times.

Ask the company for an estimated pickup and delivery date. Reliable companies like AmeriFreight provide regular updates and maintain clear communication throughout the process.

Prepare Your Car for Shipping

Proper preparation ensures a smooth shipping process. Follow these steps before handing over your vehicle:

  • Clean Your Car: This helps in identifying any pre-existing scratches or dents.

  • Remove Personal Belongings: Most companies don’t allow personal items inside the car during transport. They can shift during transit and cause damage.

  • Check for Leaks: Ensure there are no oil or fluid leaks.

  • Disable Alarms: Avoid any issues during transport by turning off car alarms.

  • Document the Condition: Take photos of your car from multiple angles. This will serve as proof in case of any damage during transport.

Understand the Pickup and Delivery Process

Car delivery companies usually offer two types of service:

  • Door-to-Door Service: The carrier picks up and delivers your car as close as possible to your specified addresses. This is the most convenient option.

  • Terminal-to-Terminal Service: You drop off and pick up your car at designated terminals. This may be cheaper but requires more effort on your part.

AmeriFreight primarily offers door-to-door service, ensuring maximum convenience for customers.

Check the Contract Carefully

Before signing any contract, read it thoroughly. Pay attention to cancellation policies, insurance terms, and delivery guarantees. Make sure you understand all terms and conditions. If you have any questions, ask the company to clarify.

Know Your Rights and Responsibilities

Auto transport companies must follow federal regulations, but as a customer, you also have responsibilities. Ensure you provide accurate information about your vehicle, such as its condition and size. Misrepresenting your car can lead to delays or additional charges.

Be Present During The Inspection

At pickup and delivery, the driver will conduct an inspection and note any existing damage on a Bill of Lading (BOL). Carefully review and sign this document. Upon delivery, inspect your car again. If you notice any new damage, document it and notify the company immediately.

Watch Out for Scams

Unfortunately, some scams exist in the auto transport industry. Be cautious of companies that ask for a large upfront deposit or insist on cash payments. Legitimate companies typically charge a deposit or full payment only after securing a carrier.

Why Choose AmeriFreight Auto Transport?

AmeriFreight stands out among car delivery companies for several reasons:

  • Experience and Reputation: With over 15 years in the industry, AmeriFreight has built a strong reputation for reliability and customer satisfaction.

  • Comprehensive Insurance: They offer gap coverage plans to protect your vehicle beyond standard carrier insurance.

  • Transparent Pricing: No hidden fees, and they offer competitive rates.

  • Customer Support: AmeriFreight’s support team keeps you informed throughout the process, ensuring a stress-free experience.

Hiring a car delivery company doesn’t have to be complicated. By doing your research, understanding the process, and preparing your vehicle, you can ensure a smooth experience. Companies like AmeriFreight Auto Transport provide reliable services that prioritize customer satisfaction and vehicle safety. Always remember to compare quotes, verify credentials, and read contracts carefully. With the right approach, your car will be in safe hands.

Hiring a reputable auto transport service saves you time and provides peace of mind. Whether you’re moving across the country or purchasing a car online, choosing the right company ensures a hassle-free experience. Remember these tips, and you’ll be well-prepared to make an informed decision.

About the Author

A passionate blogger focused on the automotive industry.

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Author: Steve Thomas

Steve Thomas

Member since: Jun 11, 2024
Published articles: 27

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