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Consequences of Failing to Comply with ISO 15189 Documentation Requirements

Author: Certification Consultancy
by Certification Consultancy
Posted: Dec 13, 2024
iso 15189

Firstly, various forms of sanction can occur regarding ISO 15189, which is an international standard regarding the establishment of requirements in quality and competence within medical laboratories. However, such a standard does not mention the forms of punishment or penalties in the event of non-compliance-but not fulfilling the documentation and quality management can bring consequences of very high orders, either way. These consequences can be categorized as follows:

1. Revocation of Certification and Accreditation

Loss of Accreditation: Laboratories that are non-compliant with the documentation requirements of ISO 15189 lose their accreditation. Loss or suspension of the accredited status of the laboratory by accreditation bodies (such as the International Accreditation Forum or by any national regulatory body)-affects the standard requirements.

Failure in Re-Certification: Non-compliance with the ISO 15189 documents of the standard can hinder the maintenance or renewal of ISO 15189 certification for routine audits or inspections.

2. Legal Regulatory Consequences

Violating Health Regulations: Depending on jurisdiction, ISO 15189 compliance may emerge as a requirement for laboratories involved in medical testing, and disobedience could result in litigation, fines, or penalties imposed by the local health authority or regulatory bodies.

Malpractice Liability: Poor documentation helps to make mistakes during patient testing, which may lead to misdiagnosis or wrong treatment. Test errors caused by noncompliance will probably incur a legal liability on laboratories, especially when they inflict harm upon patients.

3. Operational and Reputational Impact

Extinguishing Client Trust: Laboratories with sloppy documentation will certainly lose the trust of their clients, healthcare care providers, hospitals, and patients who depend on accurate and compliant laboratory results, which thus ripples down to the business and resulting loss of clients or contracts.

Internal Inefficiencies: Noncompliance usually indicates broader systemic deficiencies in laboratory operations and poor management practice regarding quality mismanagement which results in producing inefficiencies, errors, and delays.

Higher Audit Failure Risk: Poor Documentation increases the likelihood of failing any routine or surprise audits of regulatory authorities leading to corrective action besides increased inspections or suspension of services as part of the processes involved.

4. Financial Penalties

Fines or Monetary Sanctions: Based on the jurisdiction and seriousness of non-compliance, fines or other such financial penalties levied by regulatory bodies might be imposed on the laboratory.

Cost Increase: The lab will incur costs due to non-compliance in expenses related to remediation, re-auditing, training staff, and re-documentation of policies and procedures. These costs can be very high and cause diversion of resources from other operations.

5. Influence on Laboratory Staff

Employee disciplinary actions: ISO 15189 documentation standards are also applicable to laboratory workers. If any employee is found responsible for not maintaining adequate documentation, they may face either disciplinary measures or even termination, depending on the organizational policies.

6. Negative Publicity

Reputation Damage: In addition to these, maintaining ISO 15189 accreditation and related documentation is a special commitment to quality and safety. For non-compliance, however, damage to lab reputation is significant in the industry and causes some effects, in the long run, on business growth and public perception.

Finally, ISO 15189 does not directly condemn noncompliance, but the loss of documentation may lead to accreditation loss, legal consequences, fines, operational inefficiencies, and reputational damages. Laboratories must comply with ISO 15189 standards to meet quality standards, mitigate risks, as well as to avoid these negative consequences.

Link : ISO 15189 documents

About the Author

Iso 13485:2016 Medical Devices Quality Management System

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Author: Certification Consultancy

Certification Consultancy

Member since: Jul 11, 2017
Published articles: 61

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