Shopify Request a Quote Feature: What It Is and How to Use It

If you're running a Shopify store, especially in the B2B or custom product space, you've probably noticed that not all customers are ready to click "Buy Now." Sometimes, they need a personalized offer or want to negotiate before committing. That’s where the Shopify Request a Quote feature comes into play.

It’s a powerful tool that makes it easy for customers to ask for a custom price—and for you to respond quickly and professionally. Let’s break down exactly what it is and how you can start using it to grow your business.

What Is the Shopify Request a Quote Feature?

The Shopify request a quote feature lets you offer an alternative to the standard checkout process. Instead of displaying a fixed price and pushing customers toward immediate purchase, you give them the option to submit a quote request.

Here’s how it typically works:

• Customers choose a product they’re interested in.

• Instead of buying immediately, they click a "Request a Quote" button.

• They fill out a form providing details like quantity, specifications, and any special requests.

• You receive their request, review it, and send back a customized offer.

It’s a simple yet incredibly effective way to handle custom pricing, bulk orders, and special deals without cluttering your product pages or confusing buyers.

Who Should Use It?

The Request a Quote feature is perfect for:

• B2B stores selling in large quantities.

• Custom product sellers who offer made-to-order or personalized items.

• Wholesale businesses needing flexible pricing for different clients.

• Service-based sellers offering variable packages depending on client needs.

If your store regularly deals with buyers who want to discuss pricing or options before purchasing, this feature is a must-have.

How to Set Up a Request a Quote Option on Shopify

Setting up a Request a Quote feature on Shopify usually requires using an app from the Shopify App Store, since Shopify’s native checkout doesn’t include this function by default. Here’s a basic step-by-step:

1. Choose the Right App

Some popular options include:

• Request a Quote & Hide Price

• Globo Request a Quote

• Quick Quote

Pick one that fits your needs, especially if you want features like customizable forms, automatic draft orders, or integration with your CRM.

2. Install and Configure the App

Once installed, configure the settings:

• Decide which products or collections will show the "Request a Quote" button.

• Customize the request form to capture the information you need.

• Set up notifications so you’re alerted whenever a new quote request arrives.

3. Respond Promptly

When a customer submits a quote request, respond quickly with your offer. Many apps allow you to convert accepted quotes directly into orders, making it easier to close the deal.

Final Thoughts

The Shopify Request a Quote feature is more than just a nice-to-have—it’s a sales tool that meets your customers where they are. It gives buyers the flexibility they want and helps you build better relationships through personalized service.

If you sell customizable products, handle bulk orders, or just want to offer a more tailored experience, adding a Request a Quote option to your Shopify store could be the perfect next step for boosting your sales.

A seasoned Digital Marketing Manager with a strong focus on eCommerce. Skilled in optimizing store performance, increasing online sales, and enhancing customer engagement through data-driven strategies.