Common Problems with Biometric Attendance Systems and Solutions

Biometric attendance systems are swiftly taking over traditionally used manual and outdated forms of attendance tracking. You can see them mounted on the entrances of all kinds of business establishments. From tiny small-scale manufacturing units in the countryside to behemoth enterprises in larger cities. They are surprisingly convenient. Nevertheless, though not a lot of people, some say they have seen issues while implementing or using employee biometric attendance solutions. What are they, and can they be fixed at all? We will see that angle here in this blog.

Top Four Problems with Biometric Attendance Systems and FixesRecognition Failures

Among biometric attendance machine glitches, the top on the list is device recognition failures. In other words, the machine you have placed at your office does not recognise the biometric identifier - fingerprints or faces. It can occur as a result of various contributing factors like dirt, cuts, user error or sometimes poor lighting.

Solution:

Make sure that you place the biometric attendance device after checking the lighting conditions in the area. For face recognition biometric attendance machine, the employees’ faces should be well-lit to be accurately identified by the system’s camera. Wipe the machine with a clean cotton cloth or as per the manufacturer's guidelines from time to time to avoid dust getting concentrated on the camera surfaces. Giving all your employees some initial training lessons about the best practices of using the system is also advised. Hardware Glitches

Biometric attendance machines can wear out over time. Things like a lack of proper maintenance, hardware limitations for scalability or accommodating more users, etc, can result in occasional to frequent glitches, leaving the systems non-usable.

Solution

For the setup of biometric attendance system, you require both hardware and software. Make sure to purchase the system from a manufacturer with a strong industry reputation and reliable after-sales support. Also, check if the system has proper hardware-software coordination so it can operate smoothly and remain free of glitches.Integration Problems

Any organisation that switches to employee biometric attendance tracking will obviously have convenience as a primary pressing reason for their decision. You can call it a convenient alternative only if it gets you rid of the previous challenges, like data disconnect by way of integration and syncing with HR software, payroll systems, etc.

Solution

Before picking your biometric attendance solution for small business, check its integration capabilities with your existing HR workarounds for payroll, performance management, etc.

Privacy Concerns

Biometric attendance machines rely on employees’ physical traits or identifiers, like their face or fingerprint, to process their attendance. Hence, it is very likely that employees, at times, grow suspicious about the system’s ability to safeguard their privacy.

Solution

Always make sure that you buy biometric attendance systems from an authorised manufacturer who has a proven track record and reputation in innovating in biometric technology.

Conclusion

Biometric attendance systems are safer, more convenient, and amazingly cost-effective for long-run usage contexts. The few problems that are commonly associated with them are easily correctable by following the workarounds discussed here.

Mewurk HR software simplifies all employee-related tasks, such as managing attendance, organising onboarding and offboarding, and planning shifts. For employees, it serves as an easy-to-use tool to apply for leave, request shift changes, and view sal