Fix QuickBooks Error 15222 With Pertinent Solutions

The most frequent error series that occur during app or payroll function updates are the 15XXX series issues. This series includes QuickBooks error 15222, which can happen when QuickBooks is unable to connect to the internet while downloading the latest updates.

Among other things, an unconfirmed digital signature certificate or improper connection settings may be the cause of this issue. Use the dependable fixes listed below to resolve this error code if you continue to experience it.

QuickBooks error 15222 may appear when you attempt to update specific files in QuickBooks or when updating QuickBooks Payroll.

This issue may occur if your internet connection is not working correctly or if QuickBooks is not compatible with your browser. Let's take a closer look at the causes of maintenance release update error 15222 now that we know what it is.

Even though this article's remedies can help you fix the QB update error and the payroll function, you may need support if you're not tech-savvy or are short on time. For prompt, direct assistance with QuickBooks update issues, get in touch with our team of experts at +1(855)-738–0359.

The Leading causes of QuickBooks Desktop Error 15222

An essential first step in the troubleshooting process is determining the cause of the problem. A list of legitimate explanations for the update problem that happened during the download of QB and payroll updates is given below:

• Instead of using administrator credentials, you are executing the QBDT update process as a regular Windows user

• When updating QuickBooks, the digital signature certificate may be out of date, unconfirmed, or expired

• When it comes to QuickBooks updates, you are not utilizing the appropriate web browser by default

• QuickBooks Desktop's advanced internet connection configuration may be set improperly or inaccurately

• Your computer's time zone or date and time settings may change, which could affect the QB and payroll updates

Workable Fixes for QuickBooks Payroll Update Error 15222

To successfully resolve QuickBooks update error 15222, follow the guidelines in the troubleshooting solutions listed below after identifying the underlying cause of the issue.

Fix 1: Update QBDT and Payroll as an Admin

You may encounter QuickBooks update error 15222 if you attempt to update QuickBooks or payroll without administrator permissions.

To resolve this error, you must download and install the latest QuickBooks Desktop updates by logging in as an administrator.

The next step after updating QB Desktop is to use the following methods to get the tax table updates:

• To begin, launch QuickBooks Desktop as an administrator and choose the Employees menu's Get Payroll Updates option

• After that, click Download Entire Update, choose Update, and restart QB when a confirmation box appears on your computer, indicating the update's success

Nevertheless, if you continue to encounter problems when updating QuickBooks or the payroll feature, resolve them by following the instructions in the troubleshooting solution below.

Fix 2: Install the certificate for digital signatures

QuickBooks error 15222 will appear if you attempt to update using an unconfirmed or out-of-date digital signing certificate.

Therefore, before updating QB, you must install a new certificate by following the specific instructions below:

• Go to the Start menu and type QBW32.exe into the search bar

• To access the result's Properties, right-click on it

• Now, choose the Digital Signature tab from the Properties window

• After choosing Intuit, Inc. from the list, choose the Details option

• Click the Install Certificate button after selecting the View Certificate option

Fix 3: Utilize the QuickBooks file doctor tool

• First, download and install Tool Hub on your computer if you don't already have it

• Then, launch the tool and select the Programs tab

• You will now have the choice to run the file doctor. Click on that

• If the file doctor detects a problem, it will identify and fix it

Fix 4: Examine and adjust the antivirus and firewall configuration

Your firewall and antivirus software may restrict QuickBooks' internet access, causing update issues. Therefore, you need to review their settings and configure them so that QB can access the internet properly and resolve the 15XXX series error.

Rerun the QB and payroll updates after adjusting the Windows firewall settings to remove any firewall blockages. Nevertheless, if issue 15222 in QuickBooks Desktop persists during the update download process, follow the guidelines in the subsequent troubleshooting solution.

Fix 5: Fix the QuickBooks application

The QBDT application needs to be repaired using the detailed procedures listed below, as issues with your application, such as a corrupted program or a faulty installation procedure, may also be causing the persistent failures in the update process.

• First, install the QuickBooks Tool Hub software by following the instructions, then start it on your computer if you don't already have the most recent version of QB Tool Hub (1.6.0.5) installed

• Next, choose the homepage's software Problems tab, click the Quick Fix My Program option, and let the software repair itself

• Try upgrading QuickBooks after the tool finishes. If the QuickBooks problem code 15222 persists, return to the QB Tool Hub's main page

Read about:- How to Fix QuickBooks Error 6175?

Conclusion

You can easily fix QuickBooks error 15222 with the aid of the preceding fixes and suggestions. However, due to various complications, you may still encounter the update problem occasionally, even after completing the troubleshooting steps.

You can contact our team of experts by calling +1(855)-738–0359 in such a situation, and they will promptly offer advice on how to fix the QB update problems.

FAQ:- About QuickBooks Error 15222

What is QuickBooks Error 15222 and why does it occur?

• QuickBooks Error 15222 usually appears when users try to download payroll or software updates. It happens mainly because of internet security programs blocking QuickBooks from connecting to the server. The error can also be caused by incorrect Internet Explorer settings or issues with digital signatures.

Can antivirus or firewall software trigger Error 15222 in QuickBooks?

• Yes, antivirus, anti-spyware, and firewall programs can often interfere with the update process. These security tools may block QuickBooks from accessing critical update files, especially if they do not recognize QuickBooks components as trusted programs.

Why does QuickBooks Error 15222 relate to digital signatures?

• The error may occur if the digital signature for the update files is missing, outdated, or not verified. QuickBooks uses digital signatures to ensure the authenticity of the downloaded files, and without proper validation, the software may block the update and show this error.

Do I need to use Internet Explorer to fix QuickBooks Error 15222?

• Yes, QuickBooks is designed to work with Internet Explorer for several online tasks. If Internet Explorer is not set as your default browser or if its settings are incorrect, it can lead to connectivity problems that result in Error 15222 during updates.

Is there a specific QuickBooks version that faces Error 15222 more often?

• This error is more common in desktop versions of QuickBooks, especially during payroll updates. It can affect any version if the system’s security settings or browser configurations are not properly aligned with QuickBooks’ update requirements.

Can I fix QuickBooks Error 15222 without technical support?

• Yes, many users are able to resolve this error by making a few adjustments to their browser settings, verifying digital signatures, or configuring their security software. However, if these steps fail, contacting a QuickBooks expert is recommended.

How do I check digital signature settings to fix Error 15222?

• To verify digital signature settings, locate the QuickBooks update file (such as qbw32.exe) and open its properties. Go to the Digital Signatures tab and ensure Intuit, Inc. is listed. If it’s missing or not verified, that may be the cause of the issue.

Is this error connected to payroll subscription status?

• QuickBooks Error 15222 may sometimes appear when your payroll subscription is inactive or expired. Before troubleshooting further, make sure your subscription is active and that your QuickBooks software is registered correctly.

Can using third-party browsers cause QuickBooks Error 15222?

• Yes, if browsers like Chrome or Firefox are set as default, QuickBooks may struggle to connect properly during updates. It’s recommended to make Internet Explorer your default browser, as QuickBooks is programmed to work with it for certain processes.

Does reinstalling QuickBooks help fix Error 15222?

• Reinstalling QuickBooks may help in some cases, especially if the program files are corrupted. However, this should be considered a last resort after checking browser, firewall, and digital signature settings.

Are there any tools available from Intuit to fix this error?

• QuickBooks Tool Hub offers various utilities, including options to address update and payroll issues. Using it can sometimes resolve Error 15222 by repairing file damage, network settings, or software conflicts automatically.

What should I do if QuickBooks Error 15222 keeps coming back?

• If the error continues despite multiple fixes, it’s important to check your system’s firewall settings, update your antivirus software exceptions, and confirm that digital certificates are valid. If all else fails, reaching out to QuickBooks payroll support is the best next step.

Alastor Moody is a tech-savvy accounting professional at Asquare Cloud Hosting who enjoys resolving technical issues.