Bellsouth Email Support: How to Resolve Sending/Receiving Errors

• Bellsouth Email Help: Fixing Problems Sending or Getting Emails**
• What's Up with Bellsouth Email?**

Bellsouth email is now run by AT&T, but a lot of people still use it. Even though it's not its own thing anymore, folks still run into snags with their email. This guide will give you all the ways to fix your Bellsouth email when you can't send or get messages. I'll give you easy steps and some tips from people who know their stuff.

• How Bellsouth Email Works Today**

Before we get started, here's a quick look at how Bellsouth email works now:

• It's on AT&T's email computers.
• It's basically the same as AT&T's email.
• You can use it on the web or with an email program.
• It still uses the @bellsouth.net address.

Since AT&T is in charge now, some fixes might involve their help, but you still have Bellsouth email.

• Fixing Problems Sending Emails**
• 1. Check Your SMTP Settings (Main Issue)**
• What You Might See:**
• Emails get stuck in your Outbox
• Error messages say Can't send email
• It keeps asking for your password
• What to Do:**
• If You Use an Email Program:**

1. Make sure the SMTP server is: smtp.mail.att.net
2. Double-check these port numbers:

• SSL: 465
• TLS: 587 (This one is usually the best)

1. Ensure your username and password are turned on
2. Make sure Same as incoming mail server isn't checked.

• If You Use Webmail:**

1. Clear your browser's cache (all of it).
2. Try going to currently.com, which is AT&T's webmail.
3. Turn off your browser extensions for a bit.

• 2. Password Problems**
• How to Fix It:**

1. Reset your password at att.com/myatt
2. Give it about 15 minutes to update
3. Change your password on all your devices
4. If you use App Passwords, make a fresh one

• 3. If You're Blocked**
• How to Check:**

1. Go to mxtoolbox.com/blacklists.aspx
2. Type in your IP address
3. If you're listed, follow the instructions to get unblocked

• Fixing Problems Getting Emails**
• 1. Email Forwarding Issues**
• How to Check:**

1. Log in to webmail
2. Go to Settings> Mail Forwarding
3. Turn off any forwarding you didn't set up
4. Verify your filters aren't sending your mail somewhere else

• 2. Spam Filter Problems**
• How to Fix:**

1. Go to AT&T's spam filter settings
2. Make the spam filter less strict
3. Add important senders to your safe list
4. Check your Blocked Addresses list

• 3. DNS Issues**
• For the Techy Folks:**

1. Ensure your MX records point to AT&T's servers
2. Verify your SPF record includes AT&T's servers
3. Ensure DKIM is set up right

• Fixes for Phones and Tablets**
• Android**

1. Delete and re-add your account
2. Set it up manually with these settings:

• IMAP: imap.mail.att.net
• SMTP: smtp.mail.att.net
• Security: Use SSL/TLS for both
• iPhone**

1. Go to Settings> Passwords & Accounts
2. Select your account> Advanced
3. Ensure These Settings:

• Incoming: 993 (IMAP)
• Outgoing: 587 (SMTP)

4. Turn off Use SSL if you have issues

• Extra Help for Experts**
• 1. Reading Email Headers**

Learn how to read the code in email headers to see where things go wrong:

• Look for Received: tags
• Check the times
• Find out which servers are rejecting your email
• 2. Testing with Telnet**

If you know your way around a command prompt:

1. Open it up
2. Type: `telnet smtp.mail.att.net 587`
3. See what the server says

• 3. Looking at Packets with Wireshark**

For those who really know what they're doing:

• Watch the email exchange happen
• See where the password fails
• Find connection problems
• How to Keep Things Running Smoothly**

1. **Regular Check-Ups:**

• Clean out your inbox once a month
• Save important emails
• Keep your email program up to date

2. **Stay Safe:**

• Change your password every three months
• Check for weird login activity
• Turn on two-factor authentication

3. **Have a Backup Plan:**

• Export your contacts often
• Forward your email to another account as a backup
• Use IMAP so everything stays in sync
• Common Questions**
• Q1: Why do my sent emails disappear?**

A: It's normally an IMAP problem. Check:

• If your folders are subscribed in your email program
• Your folder permissions on the server
• If you have enough storage
• Q2: How do I get back emails I lost?**

A: Try:

1. Look for Recover Deleted Items in webmail
2. Check your Trash folder
3. Contact AT&T support

• Q3: Why can't I send attachments?**

A: Maybe:

• They're over 25MB
• Your antivirus is blocking them
• There's a problem with the encoding
• Q4: How do I see old Bellsouth emails?**

A: Maybe:

1. They're in webmail if they were synced
2. You have a local backup
3. AT&T can help you find them

• Q5: What's the deal with POP and IMAP for Bellsouth?**

A: Here's the scoop:

• IMAP keeps everything synced
• POP downloads everything to one device
• IMAP needs more storage
• Q6: Why do I get server unavailable errors sometimes?**

A: Probably:

• Scheduled maintenance (usually early morning)
• Your network is blocking it
• Your internet provider is slowing things down
• When to Call AT&T**

Get help from the pros when:

• You've tried everything
• You think someone hacked your account
• You need them to look at the server
• You need a ton of emails restored
• How to Reach Them:**

1. Phone: 800.288.2020 (24/7)
2. Twitter: @ATTHelp (quick replies)
3. Business Support: 866.294.3464

• In a Nutshell**

Fixing Bellsouth email problems means checking a bunch of stuff. This guide gives you the simple and advanced steps, from settings to techy stuff. If you go through these steps, you can probably fix your email yourself.

If you still have issues, AT&T's team can dig into the server-side stuff that you can't see. Keep your email clean and settings right to avoid problems down the road.

Call us anytime you need support our team help you to fix your issue