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Why is My BellSouth Email Not Receiving Emails? 5 Ways to Fix

Posted: Jul 04, 2025
- Bellsouth Email Not Getting Mail? 5 Ways to Fix It**
If your Bellsouth.net email (now run by AT&T/Yahoo) isn't getting emails, don't freak out. Here are the top 5 reasons why, plus simple fixes for your phone, computer, and webmail.
- 5 Reasons Your Bellsouth Email Isn’t Working**
1️⃣ Wrong email settings (IMAP/POP messed up)2️⃣ Your mailbox is full3️⃣ Your app or browser is old4️⃣ Emails are in the spam folder5️⃣ AT&T/Yahoo's servers are down
- Fix 1: Check Your Email Settings**
- For iPhone/Android (IMAP):**
1. Delete your Bellsouth account and add it back: * **Incoming Server**: `imap.mail.att.net` (Port **993**, SSL) * **Outgoing Server**: `smtp.mail.att.net` (Port **465**, SSL)
- For Outlook/Thunderbird (Desktop):**
- Find settings under **Account Preferences → Server Settings**
- This helps if:** Your email isn't syncing right
- Fix 2: Make Space in Your Mailbox**
Bellsouth (AT&T/Yahoo) gives you:
- Basic accounts**: **1GB*** **Premium AT&T accounts**: **All you want**
- To check and clear space:**
1. Go to **mail.yahoo.com**2. Go to **Settings → Mailbox Management**3. Get rid of old emails or **trash**
- This helps with:** Mailbox full messages
- Fix 3: Turn Off VPN and Check Your Internet**
- Shut off your VPN** (it can mess with email servers)* **Go from Wi-Fi to your phone's data** (if it's a network thing)* **Restart your router**
- This helps if:** You get Connection failed errors
- Fix 4: Look in Spam and Check Filters**
1. Go to **Yahoo Mail**2. Check the **Spam/Junk** folder → Tell it which emails are **Not Spam**3. See if any **Filters** (Settings → Filters) are blocking stuff
- This helps if:** Emails are missing
- Fix 5: See if AT&T/Yahoo is Down**
1. Go to the **AT&T Outage Map**2. Check if **Yahoo Mail** is having issues
- This helps with:** When email suddenly stops
- Common Questions**
- Q1: Why are my Bellsouth emails in spam?**
About the Author
For quick fixes, check our troubleshooting guides or contact our dedicated email support team for personalized assistance.
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