How to Identify Genuine Parts in a Phone Screen Repair Job

Smartphones have become an essential part of daily life, and a cracked or malfunctioning screen can disrupt everything—from communication to productivity. Whether you’re getting your iPhone or Android device repaired, ensuring that genuine parts are used in your phone screen repair job is critical for performance, safety, and long-term reliability.

Unfortunately, the market is flooded with counterfeit or low-quality parts that can easily be passed off as original. This blog will help you understand how to spot the difference and identify genuine parts during a screen replacement.

Why Using Genuine Parts Matters

Before diving into how to spot genuine parts, it’s important to understand why they matter:

• Quality Assurance: Genuine screens maintain the phone’s original display quality, including brightness, color accuracy, and touch sensitivity.
• Device Compatibility: OEM (Original Equipment Manufacturer) parts fit perfectly and work seamlessly with your phone’s hardware and software.
• Durability: Fake screens are more prone to scratches, cracks, or touch failure.
• Warranty: Some manufacturers may void your warranty if non-genuine parts are used.
• Safety: Low-quality displays can lead to overheating, battery drain, or even damage internal components.

1. Ask for OEM or Original Parts

The first and simplest step is to ask the repair technician or store if they use OEM (Original Equipment Manufacturer) parts. Reputable service centers are transparent about part quality and can provide documentation or assurance.

If the phone repair shop seems vague or avoids the question, it may be a red flag.

2. Check the Packaging and Labeling

Genuine parts usually come in branded packaging with clear labeling, barcodes, and serial numbers. Look for:

• Manufacturer logos (Apple, Samsung, Xiaomi, etc.)
• Clean printing and spelling (fake parts often have typos)
• Part numbers or QR codes
• Holograms or tamper-proof seals

Be wary of plain packaging, generic stickers, or components that look poorly packed or used.

3. Inspect the Display Quality

After installation, evaluate the screen’s display quality carefully:

• Color Vibrancy: Genuine screens produce rich and accurate colors. Fake ones often appear dull or oversaturated.
• Touch Sensitivity: Check for delayed response or dead zones on the screen.
• Brightness and Clarity: Genuine displays should be bright even at low settings. Counterfeit screens tend to be dimmer.
• Viewing Angles: Tilt the phone to different angles. OEM screens maintain clarity from all sides, while fake ones often darken or distort.

4. Use Diagnostic Apps

There are diagnostic tools and apps available for iOS and Android that help detect hardware mismatches. Some apps show screen model numbers, part IDs, or test screen responsiveness. Examples include:

• Phone Doctor Plus
• TestM Hardware
• Apple Support app (for Apple users)

These tools can sometimes reveal whether the display part matches your phone’s original specifications.

5. Ask for a Warranty on the Repair

Genuine parts typically come with a warranty from either the manufacturer or mobile repair center. Always ask for a written warranty on both labor and parts.

If the shop refuses to offer a warranty, it may be using substandard components.

6. Compare Physical Build and Finish

Even without technical tools, you can often spot a fake by examining the build closely:

• Glass Quality: Real screens use toughened or Gorilla Glass, while fakes may feel softer or more plastic-like.
• Screen Edges: OEM screens have smooth, even edges and no rough finishes.
• Logo Placement: On some phones (like Apple), a genuine screen may include a hidden logo or part number inside the frame.

7. Check with Authorized Service Centers

If you’re unsure about the repair shop’s credibility, consider visiting an authorized service center. Brands like Apple, Samsung, and OnePlus often have official centers that only use original parts.

Though a bit more expensive, you get guaranteed quality, certified technicians, and proper documentation.

8. Get a Copy of the Repair Invoice

Always request a detailed invoice or receipt that mentions:

• The part used (OEM or aftermarket)
• Date and time of repair
• Warranty duration
• Repair technician’s name or ID

This gives you proof of service in case problems arise later.

9. Research the Repair Store’s Reputation

Check Google reviews, testimonials, and ratings before choosing a repair shop. Reliable centers often showcase their certifications, supplier information, and real customer feedback.

Shops using original parts are proud to display that—they don’t hide it.

10. Watch for Price Too Good to Be True

If someone offers a screen replacement at a price significantly lower than the average market rate, they’re likely using fake or refurbished parts. Genuine screens, especially for high-end models, come at a premium.

Always prioritize quality over the cheapest quote.

Conclusion

Phone screen repairs are a necessity at some point for most users, but using genuine parts is critical for preserving your device’s performance, safety, and resale value. Whether you’re visiting a local technician or an authorized service center, always do your homework, ask the right questions, and don’t hesitate to inspect the work.

A little vigilance today can save you from costly issues down the line.

FAQ

1. How can I tell if a phone screen is genuine?Check display brightness, color accuracy, touch response, and viewing angles. Genuine screens feel premium and perform smoothly without lag or distortion.2. What is an OEM screen?OEM (Original Equipment Manufacturer) screens are made by the phone’s official manufacturer. They ensure exact fit, original display quality, and long-lasting durability.3. Do genuine phone parts come in special packaging?Yes, original parts usually arrive in branded packaging with barcodes, holograms, and part numbers. Avoid plain or unmarked boxes—they often indicate fake or aftermarket components.4. Can a repair shop guarantee genuine parts?Reputable repair shops will confirm part authenticity and offer a parts warranty. Always ask upfront and request documentation for proof.5. Are fake screens dangerous for my phone?Yes, low-quality screens can overheat, reduce battery life, or damage internal circuits. They also often lack essential safety features and display coatings.6. How do diagnostic apps help verify genuine screens?Diagnostic apps check touch sensitivity, color accuracy, and part numbers. Some even compare installed parts with factory specs to reveal mismatches.7. Is there a price difference between fake and genuine screens?Absolutely. Genuine screens cost more due to quality and performance. If a repair is unusually cheap, it likely uses low-grade or fake components.8. Will my phone warranty be void if I use fake parts?Yes. Many manufacturers void the warranty if non-original parts are used. Always use certified or OEM parts to maintain warranty coverage.9. Can I visually identify a genuine screen?Often, yes. Genuine screens have smooth glass, proper alignment, vibrant colors, and consistent brightness. Fakes may look dull or have off-color tints.10. Should I trust third-party repair shops?Only if they’re reputable, transparent about parts used, and offer warranties. Read reviews, check credentials, and ask about the source of replacement parts.

For quick and reliable phone repairs in Adelaide, trust GR PHONES. Our experienced technicians specialize in screen repairs, battery replacements, and software fixes. We offer affordable services using high-quality parts, ensuring your phone is resto