Canon Printer Offline on Mac or Windows? Step-by-Step Fixes

If your Canon printer shows offline on Mac or Windows, check the connection, restart your devices, and ensure the printer is set as default. Disable "Use Printer Offline" in settings, update drivers, and reconnect to the network. These steps usually fix the issue and bring your printer back online.Click Here: Contact With Canon Printer Support

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Canon Printer Offline on Mac or Windows: Complete Troubleshooting Guide

When your Canon printer shows an offline status on your Mac or Windows computer, it prevents you from printing until the issue is resolved. This frustrating error is typically caused by connection problems, driver conflicts, or system settings. Fortunately, this guide will help you diagnose and fix the problem step by step.

What Does "Canon Printer Offline" Mean?

When your Canon printer is offline, it means your computer is unable to communicate with the printer. This doesn’t mean the printer is turned off—it simply means the connection between your system and printer is disrupted.

Common Reasons for Canon Printer Going Offline 1. Loose or Disconnected Cables

Wired Canon printers may show offline if the USB cable is unplugged or damaged.

2. Wi-Fi or Network Issues

Wireless printers rely on a stable Wi-Fi connection. If the printer disconnects from the network, it will go offline.

3. Incorrect Printer Settings

Settings like "Use Printer Offline" may be enabled, causing the issue.

4. Outdated or Corrupted Printer Drivers

Drivers that are out of date or improperly installed can disrupt communication.

5. Multiple Printer Queues

Having multiple versions of the same printer installed can cause confusion for your system.

How to Fix Canon Printer Offline on Windows 1. Check Physical and Network Connection

• Ensure your printer is powered on.

• Check USB cable connections (for wired printers).

• For wireless printers, make sure Wi-Fi is working and connected to the same network as your computer.

2. Set Canon Printer as Default

• Go to Control Panel> Devices and Printers.

• Right-click your Canon printer.

• Click Set as default printer.

3. Disable "Use Printer Offline"

• Right-click on your Canon printer icon.

• Choose See what’s printing.

• Click Printer on the toolbar.

• Uncheck Use Printer Offline.

4. Update or Reinstall Printer Drivers

• Go to Device Manager.

• Expand Printers.

• Right-click Canon printer and select Update driver.

• Or, uninstall the device and reinstall using Canon’s official website.

5. Restart Print Spooler Service

• Press Win + R, type services.msc, and hit Enter.

• Find Print Spooler in the list.

• Right-click and click Restart.

How to Fix Canon Printer Offline on Mac 1. Ensure Wi-Fi or USB Connection Is Stable

• Check that the printer is on the same Wi-Fi network as your Mac.

• Reconnect USB cable if you’re using a wired setup.

2. Check Printer Status in System Settings

• Go to System Settings> Printers & Scanners.

• Select your Canon printer.

• If the printer shows "Offline," click Resume.

3. Delete and Re-add Printer

• Go to Printers & Scanners.

• Click the - button to remove the printer.

• Click + to re-add it and select it from the list.

4. Reset Printing System (if needed)

• In Printers & Scanners, right-click on the printer list and choose Reset printing system.

• This clears all printers and queues—use it if nothing else works.

5. Update Canon Drivers for macOS

• Visit Canon’s official website.

• Download the latest drivers compatible with your macOS version.

• Install them and restart your Mac.

Bonus: Canon Printer Offline on Mobile Devices

If you're printing from a mobile app like Canon PRINT, ensure:

• Your printer and phone are connected to the same Wi-Fi.

• The Canon PRINT app is updated.

• Bluetooth (if used) is enabled.

Quick Tips to Avoid Canon Printer Offline Issues

• Always keep printer firmware and drivers updated.

• Use strong, stable Wi-Fi connections.

• Turn your printer off and on once a week to reset internal caches.

• Avoid installing duplicate printer queues.

• Regularly check cables and USB ports.

FAQs About Canon Printer Offline on Mac or Windows Q1: Why does my Canon printer keep going offline repeatedly?

Answer: This may be caused by weak Wi-Fi signals, automatic IP address changes, or outdated drivers. Set a static IP for your printer and update drivers.

Q2: What is "Use Printer Offline" mode?

Answer: This is a Windows feature that forces the printer to appear offline. Make sure it’s disabled under printer settings.

Q3: Can I print while my Canon printer is offline?

Answer: No. The printer must be online to receive and process print jobs from your system.

Q4: Is resetting the printing system safe?

Answer: Yes. On Mac, it removes all printer configurations and resets the queue. Make sure to re-add your printer after doing this.

Q5: How do I prevent this issue in the future?

Answer: Keep software updated, check connections regularly, and use a stable Wi-Fi connection. Setting a static IP for your printer helps reduce Wi-Fi-related disconnections.

Conclusion

Seeing your Canon printer offline on Mac or Windows is annoying, but it’s usually easy to fix. Whether it’s a network glitch, a driver error, or a misconfiguration, the steps in this guide will help you restore your printer’s online status. Stay proactive with updates and maintenance to avoid future issues.

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