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Decode QuickBooks Desktop Error 6069: Sync Manager Corrupted
Posted: Jul 24, 2025
When you attempt to create or save an invoice in a specific account, QuickBooks Desktop error 6069 appears. Missing entries could result from it, particularly those that aren't preserved.
When working with the invoice, QuickBooks may crash and lose entries, or the error may appear as a notification. Additionally, the mistake can prevent you from moving or accessing your company file.
A corrupted company file, an outdated QuickBooks program, or other reasons could be the cause of the problem. Error 6069 may also appear in QuickBooks if you move the company file or if the backup file has the same name as the company file.
You'll need help troubleshooting the issue right away if you encounter the dbconnpool::handleconnectionerror error code -6069 for any reason. When you encounter this error, you can use this tech info blog guide for assistance.
Are you interrupted by the pop-up of error code 6069 on your application? You have no need to worry, as you are under good guidance. Dial +1-(855)-955-1942 for a better understanding and fixing of the issue.
What are the Main Contributors to the Occurrence of the Error Code 6069 on your QuickBooks Desktop?There may be several reasons why you encounter error code 6069 on your QBDT. To clarify, we’ve discussed a few reasons below in this section.
It might be possible that you are working on an outdated version of QB
You’ve downloaded the incomplete QB software
In your system, there might be an incomplete installation process
Maybe your Windows registry is damaged
Interference of a third party in your application
This is the most important segment of the blog as it holds the complete procedure to resolve the error code 6069 from your desktop and application. So it should be taken forward carefully and must follow the steps to fix it eventually.
Step 1: Configure QB as an AVG Trusted ProgramStart the AVG Antivirus software
Choose the options tab after clicking the Computer symbol
You now need to click on Add Exceptions under the Exception section
Next, select File from the Exception Type drop-down selection
The QuickBooks Utility file can then be located from the QB installation area by clicking the Browse button
Finally, to save settings, click OK twice and then Yes
Select the Firewall tab after running AVG
From the settings, select Applications
Now, find QuickBooks in the list of AVG firewall programs
Change the application's status to Allow if it is currently set to Block
Click the Add button and look through the QB program file in the QB installation directory. If QuickBooks is not listed among the programs
Click Create now, then hit OK twice
Then, to save the modifications, click Yes
Finally, restart the QuickBooks program and look for the error
First, navigate to the QuickBooks installation location by opening the Windows File Manager
The C:\Users\Public\Documents\Intuit\QuickBooks Company Files Folder contains the corporate data file
The QB corporate file should have the.qbw extension
You must right-click the file and select Rename if you discover that it has an incorrect extension
Save the file name after changing the file's extension to.qbw
Next, open the QB company file in QuickBooks once more
With the help of this blog, we’ve attempted to explain the causes and the rectification procedure for QuickBooks Desktop error 6069. However, if you find that these steps don’t help you at all, you can dial +1-(855)-955-1942 and get connected with our experts. They will surely and instantly resolve the issue.
Frequently Asked Questions (FAQs) – QuickBooks Desktop Error 6069
1. What is QuickBooks Error 6069?QuickBooks Error 6069 is a Sync Manager-related error that occurs when creating or saving invoices. It may cause data loss, prevent access to company files, and crash the application.
2. When does Error 6069 commonly appear in QuickBooks Desktop?You may encounter this error when:
Saving or creating invoices
Opening or moving company files
Using a backup file with the same name as the company file
Dealing with a corrupted Sync Manager or company file
3. What causes QuickBooks Desktop to show Error 6069?
Outdated QuickBooks version
Incomplete or failed QuickBooks installation
Damaged Windows registry
File extension errors (.qbw)
Interference from antivirus or third-party software like AVG
You can fix it in two ways:
Step 1: Add QuickBooks as a trusted program
Open AVG → Go to Options> Advanced Settings> Exceptions> Add File
Browse and select the QuickBooks Utility file
Click OK and then Yes to confirm
Step 2: Allow QuickBooks through AVG Firewall
Go to Firewall> Applications
Set QuickBooks to Allow
If not listed, manually add it and create new rules
Click OK and restart QuickBooks
Locate the file (usually in C:\Users\Public\Documents\Intuit\QuickBooks Company Files)
Right-click → Rename it to use the.qbw extension
Save and reopen the file in QuickBooks
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