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Decode QuickBooks Desktop Error 6069: Sync Manager Corrupted

Author: Steve Wood
by Steve Wood
Posted: Jul 24, 2025

When you attempt to create or save an invoice in a specific account, QuickBooks Desktop error 6069 appears. Missing entries could result from it, particularly those that aren't preserved.

When working with the invoice, QuickBooks may crash and lose entries, or the error may appear as a notification. Additionally, the mistake can prevent you from moving or accessing your company file.

A corrupted company file, an outdated QuickBooks program, or other reasons could be the cause of the problem. Error 6069 may also appear in QuickBooks if you move the company file or if the backup file has the same name as the company file.

You'll need help troubleshooting the issue right away if you encounter the dbconnpool::handleconnectionerror error code -6069 for any reason. When you encounter this error, you can use this tech info blog guide for assistance.

Are you interrupted by the pop-up of error code 6069 on your application? You have no need to worry, as you are under good guidance. Dial +1-(855)-955-1942 for a better understanding and fixing of the issue.

What are the Main Contributors to the Occurrence of the Error Code 6069 on your QuickBooks Desktop?

There may be several reasons why you encounter error code 6069 on your QBDT. To clarify, we’ve discussed a few reasons below in this section.

  • It might be possible that you are working on an outdated version of QB

  • You’ve downloaded the incomplete QB software

  • In your system, there might be an incomplete installation process

  • Maybe your Windows registry is damaged

  • Interference of a third party in your application

3 Procedures to Eliminate the QuickBooks Desktop Error 6069

This is the most important segment of the blog as it holds the complete procedure to resolve the error code 6069 from your desktop and application. So it should be taken forward carefully and must follow the steps to fix it eventually.

Step 1: Configure QB as an AVG Trusted Program
  • Start the AVG Antivirus software

  • Choose the options tab after clicking the Computer symbol

  • You now need to click on Add Exceptions under the Exception section

  • Next, select File from the Exception Type drop-down selection

  • The QuickBooks Utility file can then be located from the QB installation area by clicking the Browse button

  • Finally, to save settings, click OK twice and then Yes

Step 2: Give QuickBooks permission via the AVG firewall
  • Select the Firewall tab after running AVG

  • From the settings, select Applications

  • Now, find QuickBooks in the list of AVG firewall programs

  • Change the application's status to Allow if it is currently set to Block

  • Click the Add button and look through the QB program file in the QB installation directory. If QuickBooks is not listed among the programs

  • Click Create now, then hit OK twice

  • Then, to save the modifications, click Yes

  • Finally, restart the QuickBooks program and look for the error

Step 3: Check the file extension for QuickBooks Company
  • First, navigate to the QuickBooks installation location by opening the Windows File Manager

  • The C:\Users\Public\Documents\Intuit\QuickBooks Company Files Folder contains the corporate data file

  • The QB corporate file should have the.qbw extension

  • You must right-click the file and select Rename if you discover that it has an incorrect extension

  • Save the file name after changing the file's extension to.qbw

  • Next, open the QB company file in QuickBooks once more

Read more - A Guide to Upgrade QuickBooks Desktop to the Newest VersionSummary

With the help of this blog, we’ve attempted to explain the causes and the rectification procedure for QuickBooks Desktop error 6069. However, if you find that these steps don’t help you at all, you can dial +1-(855)-955-1942 and get connected with our experts. They will surely and instantly resolve the issue.

Frequently Asked Questions (FAQs) – QuickBooks Desktop Error 6069

1. What is QuickBooks Error 6069?

QuickBooks Error 6069 is a Sync Manager-related error that occurs when creating or saving invoices. It may cause data loss, prevent access to company files, and crash the application.

2. When does Error 6069 commonly appear in QuickBooks Desktop?

You may encounter this error when:

  • Saving or creating invoices

  • Opening or moving company files

  • Using a backup file with the same name as the company file

  • Dealing with a corrupted Sync Manager or company file

  • 3. What causes QuickBooks Desktop to show Error 6069?

Common causes include:
  • Outdated QuickBooks version

  • Incomplete or failed QuickBooks installation

  • Damaged Windows registry

  • File extension errors (.qbw)

  • Interference from antivirus or third-party software like AVG

4. How do I fix Error 6069 if my antivirus is AVG?

You can fix it in two ways:

Step 1: Add QuickBooks as a trusted program

  • Open AVG → Go to Options> Advanced Settings> Exceptions> Add File

  • Browse and select the QuickBooks Utility file

  • Click OK and then Yes to confirm

Step 2: Allow QuickBooks through AVG Firewall

  • Go to Firewall> Applications

  • Set QuickBooks to Allow

  • If not listed, manually add it and create new rules

  • Click OK and restart QuickBooks

5. Can incorrect file extensions cause QuickBooks 6069 Error?Yes. If your QuickBooks company file doesn't have the.qbw extension, it may trigger this error. You need to:
  • Locate the file (usually in C:\Users\Public\Documents\Intuit\QuickBooks Company Files)

  • Right-click → Rename it to use the.qbw extension

  • Save and reopen the file in QuickBooks

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Author: Steve Wood

Steve Wood

Member since: Jun 25, 2025
Published articles: 5

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