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HP Printer Not Recognizing Memory Card or USB Drive?
Posted: Jul 25, 2025
HP printers are known for their versatility, offering a wide range of features that include direct printing from memory cards and USB drives. However, users sometimes face an issue where the HP printer fails to recognize an inserted USB flash drive or memory card. If you’re struggling with this frustrating problem, you’re not alone — and more importantly, help is just a phone call away at 1-844-957-6312.
This guide will walk you through the most common reasons why your HP printer may not detect external storage devices and how to fix it quickly. You’ll also learn how to avoid this problem in the future and when to reach out to professional support.
Why Isn’t My HP Printer Recognizing My USB Drive or Memory Card?There are a variety of reasons that can lead to this issue:
- Incompatible USB drive or memory card format (e.g., NTFS instead of FAT32)
- Corrupt or damaged storage device
- Improperly inserted USB or memory card
- Outdated printer firmware
- Faulty USB port or card reader on the printer
- HP printer model limitations on supported formats or file types
- Viruses or malware on the external device
- Device power compatibility issues
If you’re unsure of the cause or need immediate assistance, don’t hesitate to call 1-844-957-6312 and speak with a certified HP technician.
Troubleshooting Steps to Fix HP Printer Not Recognizing USB Drive/Memory CardStep 1: Check Device Compatibility – Or Call 1-844-957-6312 to VerifyHP printers generally support USB drives that are formatted in FAT or FAT32 and have limited support for NTFS or exFAT. If your device is formatted in an unsupported format, your printer may not recognize it.
To reformat the USB drive:
- Insert it into a computer.
- Right-click the drive in "This PC" and select Format.
- Choose FAT32 as the file system.
- Click Start and wait for the process to finish.
- Warning: Reformatting will erase all data, so be sure to back up your files first.
Still unsure about formatting? Call 1-844-957-6312 for guided help.
Step 2: Properly Insert the Memory Card or USB DriveMake sure the storage device is fully and properly inserted into the HP printer’s slot or port. Some memory cards may require an adapter.
- Insert the USB drive into the correct USB port, usually labeled on the printer.
- For memory cards, insert it in the correct orientation into the card reader.
- Wait a few seconds for the printer to detect it.
If the device still isn’t recognized, call 1-844-957-6312 and a technician will walk you through safe troubleshooting steps.
Step 3: Restart Your PrinterA simple restart can sometimes reset the system and detect external devices:
- Power off your printer.
- Disconnect it from the power source.
- Wait for about 60 seconds.
- Reconnect and power it back on.
- Re-insert the memory card or USB drive.
If this doesn’t resolve the issue, try the next step or dial 1-844-957-6312 for quick resolution.
Step 4: Update HP Printer FirmwareOutdated printer firmware can cause compatibility issues:
- Visit Fixit Printer official website
- Enter your printer model and go to the Drivers & Software section
- Download and install the latest firmware updates
After updating, try reconnecting your USB or memory card. If you're not comfortable with firmware updates, call 1-844-957-6312 for remote support.
About the Author
Is your HP printer not recognizing your memory card or Usb drive? Call 1-844-957-6312 now for expert troubleshooting and quick solutions to restore device detection.
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