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How to Fix AT&T Email Issues on iPhone - Expert Solutions
Posted: Jul 25, 2025
Fixing AT&T Email Problems on Your iPhone: Easy Steps
Lots of folks use AT&T email, but like any email, it can have hiccups on iPhones. If you can't send or get emails, can't log in, or things aren't syncing up, here's how to sort it all out.
- Common AT&T Email Problems on iPhones**
First, let's look at the usual suspects:
1. Can't send or get emails2. AT&T email won't sync3. Login fails, or wrong password messages4. AT&T email keeps crashing or freezing5. Emails go missing or get deleted6. Server gives a can't connect error7. No email alerts
If any of that sounds like you, these steps should help.
- 1. Quick Checks First**
Before we get deep into fixes, try these easy things:
- Check your internet:** Make sure your iPhone's on Wi-Fi or using cell data.
- Restart your iPhone:** A simple restart can fix small issues.
- Update iOS:** Head to **Settings> General> Software Update** and grab the newest version.
- Check AT&T's Status:** Sometimes, their servers are down. Check it out at [AT&T Service Status]
- 2. Fixing AT&T Email That's Not Working**
- A. Re-Add Your AT&T Email Account**
If AT&T email stops working, try this:
1. Go to **Settings> Mail> Accounts**.2. Pick your AT&T email account.3. Hit **Delete Account** (don't worry, your emails are safe).4. Now, add it back:
- Go to **Settings> Mail> Accounts> Add Account**. * Pick **Other** (not Yahoo; AT&T email uses Yahoo's tech). * Type in your **AT&T email address** and **password**. * Tweak the **IMAP** or **POP3** settings if you need to (see the next part).
- B. Double-Check Your AT&T Email Server Settings**
If it doesn't set up automatically, put these settings in yourself:
- IMAP Settings (Best Option)**
- Incoming Mail Server (IMAP):**
- Hostname: `imap.mail.att.net` * Port: `993` * SSL: **On** * Username: **Your full AT&T email (like user@att.net)*** **Outgoing Mail Server (SMTP):**
- Hostname: `smtp.mail.att.net` * Port: `465` or `587` * SSL: **On** * Authentication: **Yes** * Username: **Your full AT&T email**
- POP3 Settings (Another Way)**
- Incoming Mail Server (POP3):**
- Hostname: `inbound.att.net` * Port: `995` * SSL: **On*** **Outgoing Mail Server (SMTP):**
- Use the same settings as IMAP.
- 3. Fixing AT&T Email That Won't Sync**
If your emails aren't updating:
1. **Turn on Background App Refresh:**
- Go to **Settings> General> Background App Refresh** and switch it on for Mail.2. **Look at Sync Settings:**
- Go to **Settings> Mail> Accounts> AT&T Account**. * Tap **Fetch New Data** and pick **Push** (or tell it to check every 15/30 mins).3. **Turn off Low Power Mode:**
- Low Power Mode stops background updates. Turn it off at **Settings> Battery**.
- 4. Fixing AT&T Email Login Problems**
If you can't log in:
- Reset Your AT&T Password:**
- Go to [AT&T Password Reset](https://www.att.com/acctmgmt/forgotuseridpass).* **Turn off Two-Factor Authentication (If you're using it):**
- Some folks have login problems with this on. Try turning it off to see if it helps.* **Double-Check Your Spelling:**
- Make sure you're typing the right email (like `user@att.net`, not `user@att.com`).
- 5. Fixing AT&T Email That Crashes or Freezes**
If the Mail app keeps crashing:
1. **Close and Reopen Mail:**
- Swipe up from the bottom (or double-click the Home button on older iPhones) to close the Mail app.2. **Clear the Mail App's Cache:**
- Go to **Settings> Mail> Accounts> AT&T Account** and turn **Mail** off, then on again.3. **Reinstall the Mail App:**
- Delete the Apple Mail app and download it again from the App Store.
- 6. Finding Missing or Deleted AT&T Emails**
If you can't find your emails:
- Check Trash/Spam:** They might have been deleted by accident.* **Look in AT&T Webmail:**
- Log in at [AT&T Webmail] and check the **Trash**.* **Turn off Email Filters:**
- Go to **Settings> Mail> Threading** and turn off filters you don't need.
- 7. Fixing AT&T Email Notifications**
If you're not getting alerts:
1. **Turn on Notifications:**
- Go to **Settings> Notifications> Mail** and make sure alerts are on.2. **Check Do Not Disturb:**
- Turn off **Do Not Disturb** in **Settings> Focus**.3. **Reset Notification Settings:**
- Go to **Settings> Notifications> Mail> Reset Notifications**.
- Quick Questions About AT&T Email on iPhone**
- Q1. Why isn't my AT&T email working on my iPhone?**
A: Could be wrong server settings, bad internet, or old iOS. Try the steps above.
- Q2. How do I change my AT&T email settings on iPhone?**
A: Go to **Settings> Mail> Accounts> AT&T Account** and check the IMAP/SMTP settings.
- Q3. Why aren't my AT&T emails syncing?**
A: Check **Fetch New Data** settings and see if **Background App Refresh** is on.
- Q4. How do I reset my AT&T email password?**
A: Go to [AT&T Password Reset](https://www.att.com/acctmgmt/forgotuseridpass) and follow the steps.
- Q5. Why does my AT&T email keep asking for a password?**
A: Usually, it's the wrong password or outdated server settings. Try re-entering your password or settings.
- Q6. Can I use the Yahoo Mail app for AT&T email?**
A: Yup, since AT&T email uses Yahoo's stuff, you can log in with the Yahoo Mail app.
- Q7. How do I get help from AT&T for email problems?**
A: Ring them or check out [AT&T Support](ht
- Wrapping Up**
Most of the time, AT&T email problems on iPhones come down to tweaking settings or making sure things are syncing right. If you're still stuck, think about using the **AT&T Mail App** or calling AT&T for more help.
If you try these things, your AT&T email should be back up and running on your iPhone!
About the Author
Dedicated support specialist with years of experience helping users troubleshoot email, account, and technical is