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Brother AirPrint Not Working on iPhone or iPad – Solutions

Author: Luke Johnson
by Luke Johnson
Posted: Aug 15, 2025

Brother printers are known for their reliability, but sometimes users face an issue where Brother AirPrint is not working +1-803-866-1601. AirPrint is a wireless printing technology by Apple that allows printing directly from iPhones, iPads, and Mac devices without installing additional drivers. When AirPrint fails to work, it can be frustrating, especially if you rely on it for quick printing. Understanding the reasons and solutions can help you get your Brother printer back to printing smoothly.

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Common Reasons Why Brother AirPrint Is Not Working

When AirPrint stops functioning, the problem may be related to network connectivity, printer settings, or device compatibility. Some of the most common causes include:

  • Printer and device are not on the same network – AirPrint requires both the Brother printer and the Apple device to be connected to the same Wi-Fi network.

  • Wi-Fi connection issues – Weak or unstable Wi-Fi signals can interrupt communication between devices.

  • AirPrint is disabled – If AirPrint is turned off in the printer’s settings, it will not appear as a printing option.

  • Outdated firmware – Using older printer firmware can cause compatibility problems with Apple devices.

  • Firewall or security settings – Overly strict firewall settings on the network can block AirPrint communication.

  • Printer in sleep mode – AirPrint may fail if the printer is not awake or ready to print.

  • Temporary glitches – Both the printer and Apple devices can develop minor software bugs that affect wireless printing.

How to Fix Brother AirPrint Not Working

If AirPrint is not working, try the following solutions to restore wireless printing:

Check Network Connection

Make sure your Brother printer and your iPhone, iPad, or Mac are connected to the same Wi-Fi network. If either device is connected to a different network or using mobile data, AirPrint will not detect the printer.

Restart Devices and Printer

Power off your Brother printer, iPhone, iPad, or Mac, then turn them back on. Restarting can clear temporary connection errors.

Ensure AirPrint Is Enabled

On your Brother printer’s settings, make sure AirPrint is turned on. You can check this from the printer’s control panel or through its web interface by entering the printer’s IP address in a browser.

Update Printer Firmware

Outdated firmware can cause AirPrint compatibility issues. Visit Brother’s official support page, download the latest firmware for your printer model, and install it following the provided instructions.

Improve Wi-Fi Signal

If your Wi-Fi signal is weak, try moving the printer closer to the router or using a Wi-Fi extender. A strong connection ensures smoother AirPrint performance.

Disable Firewall Restrictions

Some firewall settings on your network may block AirPrint communication. Adjust your router or security software settings to allow AirPrint traffic.

Wake the Printer

If your Brother printer is in sleep mode, wake it up before attempting to print. This ensures the device is ready to accept print commands.

Reset Network Settings

If none of the above steps work, consider resetting the printer’s network settings and reconnecting it to Wi-Fi. This can eliminate hidden configuration errors.

Preventing Future AirPrint Issues

To reduce the chances of facing AirPrint problems in the future, follow these tips:

  • Keep your Brother printer’s firmware updated regularly.

  • Ensure your Apple devices have the latest iOS or macOS updates.

  • Maintain a strong and stable Wi-Fi connection.

  • Periodically restart your printer and router to clear network cache.

  • Avoid frequent changes to your Wi-Fi network name or password.

FAQs on Brother AirPrint Not Working

Why is my Brother AirPrint not showing on my iPhone?

This often happens if the printer and iPhone are not on the same Wi-Fi network or if AirPrint is disabled in the printer’s settings.

Can I use AirPrint without Wi-Fi?

No, AirPrint requires both devices to be connected to the same Wi-Fi network to work.

Does updating my iPhone help fix AirPrint issues?

Yes, updating your iPhone or iPad ensures better compatibility with your Brother printer’s AirPrint feature.

Why does my Brother printer only work with USB but not AirPrint?

This may be due to network configuration issues, disabled AirPrint, or outdated firmware.

Is AirPrint supported on all Brother printers?

No, only certain Brother printer models support AirPrint. Check your printer manual or Brother’s website for compatibility details.

About the Author

Brother Printer customer service number (1⇥ 803⇥ 866⇥ 1601, (Live Person), available 24/7. This guide explains how to contact Brother Printer ™️customer service (+1→(803-866-1601) effectively through phone, chat, and email options, including tips for

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Author: Luke Johnson

Luke Johnson

Member since: Aug 12, 2025
Published articles: 6

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