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Comcast Email Not Working on iPhone? Top 6 Methods Here

Author: Expert Help -1(85O-923-0380
by Expert Help -1(85O-923-0380
Posted: Aug 14, 2025
  • Comcast Email Acting Up on Your iPhone? Here's How to Fix It (2025)**

Suddenly can't get your Comcast (Xfinity) email to work on your iPhone? It's a frustrating situation, and you're definitely not the only one dealing with it. Lots of people run into snags with sending, getting, or syncing emails, especially after updating their iPhones or changing their email passwords. Don't worry, though! I'm going to walk you through the **most helpful ways** to get your Comcast email working smoothly on your iPhone again. Plus, I've included some **quick answers to common questions** to make troubleshooting even easier.

  • 6 Ways to Troubleshoot Comcast Email on Your iPhone**
  • 1. Make Sure Third-Party Access Is Turned On**

Comcast has a security setting that needs to be enabled for email apps like Apple Mail to do their thing. If this setting is off, your iPhone just won't be able to connect to your email.

  • How to Turn It On:**
  • Go to the **Xfinity Email** website and log in.* Look for a **gear icon** (usually for settings) and click it, then find the **Security** section.* Turn on the **Third-Party Access Security** option.* After that, go back to your iPhone and add your email account again.
  • 2. Double-Check Your IMAP and SMTP Settings**

Having the wrong server settings is a really common reason why emails stop working. Here's what the correct settings should be:

  • The Right Settings:**
  • Incoming Mail (IMAP):** * Server: `imap.comcast.net` * Port: **993** (Make sure SSL/TLS is turned ON)* **Outgoing Mail (SMTP):** * Server: `smtp.comcast.net` * Port: **587** (Make sure STARTTLS is turned ON)
  • How to Change the Settings:**
  • Open your iPhone's **Settings** app, then go to **Mail**, then **Accounts**, and tap on your **Comcast Email** account.* Go to **Advanced** settings and check if the server settings match the ones above. If they don't, fix them.
  • 3. Update Your iPhone and the Mail App**

Old software can sometimes cause problems. Make sure everything is up-to-date:

  • How to Update:**
  • To update your iPhone, go to **Settings**> **General**> **Software Update**.* If you're using the **Xfinity Connect app**, go to the **App Store** and check for updates.
  • 4. Re-enter Your Email Password**

Changed your Comcast password recently? Your iPhone might still be trying to use the old one.

  • How to Update Your Password:**
  • Go to **Settings**> **Mail**> **Accounts**> **[Your Comcast Email Account]**.* Find the password fields for both the **Incoming Mail Server** and **Outgoing Mail Server** and type in your **current password**.
  • 5. Delete and Re-Add Your Email Account**

Sometimes the email settings on your iPhone get messed up. Starting fresh can fix this.

  • How to Do It:**

1. **Delete the Account:** * Go to **Settings**> **Mail**> **Accounts** and then select **Remove Comcast Email**.2. **Add It Back:** * Go to **Settings**> **Mail**> **Add Account**> **Other** and choose **IMAP** (not POP3). * Type in the correct server settings that I mentioned earlier (in **step #2**).

  • 6. See If Comcast Is Having Problems**

Sometimes the issue isn't your iPhone at all – it's on Comcast's side.

  • How to Check:**
  • Go to the **Xfinity Status** page.* Search for **email** to see if there are any reported outages.
  • Frequently Asked Questions: Comcast Email on iPhone**
  • 1. Why Does My iPhone Say Cannot Get Mail for Comcast?**

This usually means your iPhone can't talk to the incoming mail server (`imap.comcast.net`). Here are a few things to check:

  • Make sure you have a good internet connection.* Check those **IMAP settings** again (the port should be **993**, and SSL should be ON).* Go back and confirm that **third-party access** is turned on.
  • 2. Why Can I Get Emails But Not Send Them?**

This is usually a problem with the outgoing mail server (SMTP). Double-check these:

  • The **SMTP server** should be `smtp.comcast.net`.* The **port** should be 587.* Make sure **SSL/TLS** is turned on.
  • 3. How Do I Add My Comcast Email Back to My iPhone?**
  • Go to **Settings**> **Mail**> **Add Account**> **Other**> **IMAP**.* Then type in: * **Incoming Mail Server:** `imap.comcast.net` * **Outgoing Mail Server:** `smtp.comcast.net` * **Username:** Your full Comcast email address * **Password:** Your current Xfinity password
  • 4. Will Deleting My Account Erase All My Emails?**

Nope! Your emails are safely stored on Comcast's servers. When you add the account back to your iPhone, all your emails will reappear.

  • 5. Is Comcast Email Going Away?**

Not exactly. Comcast is moving its email service over to Yahoo Mail in 2025–2026. You'll still have your `@comcast.net` email address, but you'll use Yahoo's website and app to check your email.

  • Still No Luck? Contact Xfinity Support**

If you've tried everything above and your email is still not working, it's time to get in touch with Comcast directly and ask for help:

  • Xfinity Support:** 1-800-XFINITY* **Customer Security Assurance:**

Hopefully, these steps will get your Comcast email up and running on your iPhone again. And if you're still having trouble, keep in mind that the switch to Yahoo Mail might solve the problem down the road.

  • Was this helpful? Let me know in the comments!**
About the Author

For quick fixes, check our troubleshooting guides or contact our dedicated email support team for personalized assistance.

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Author: Expert Help -1(85O-923-0380
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Expert Help -1(85O-923-0380

Member since: May 22, 2025
Published articles: 65

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