Fix MSN Email Sending Issue on iPhone - Quick Guide

by Expert Help -1(85O-923-0380
Posted: Aug 24, 2025

How to Resolve MSN Email Sending Problems on iPhone

MSN Email, as part of Outlook.com, is one of the most popular email services used for effective communication management. However, some users experience problems sending emails from their iPhones. This article provides a comprehensive guide on how to troubleshoot and resolve sending issues on MSN Email using your iPhone,

Common Reasons for Sending Issues

Before getting down to troubleshooting, you need to know why it's not allowing you to send emails from MSN Email from your iPhone. Here are a few common ones:

Poor Internet Connection

Incorrect Email settings - IMAP/SMTP wrong server settings which might cause problems while sending mails.

Email Size Restrictions**: Sending large attachments may exceed the size limits set by the recipient's email server.
Outdated Software**: An outdated version of iOS or the Mail app may cause compatibility issues.
Blocked Account**: If your account has been flagged for unusual activity, it might prevent sending emails.

Step-by-Step Troubleshooting Guide

1. Check Network Connection

A stable internet connection is crucial for sending emails. Here’s how to check:

Wi-Fi Connection**: Ensure you are connected to a Wi-Fi network.
Cellular Data**: If you're using cellular data, ensure it is turned on by going to **Settings> Cellular** and enable **Cellular Data**.
Test Connection**: Open Safari or another web browser and navigate to a website to verify connectivity.

2. Verify Email Settings

Incorrect email settings can often lead to sending issues. To confirm your MSN Email settings:

Open the **Settings** app on your iPhone.
Scroll down and select **Mail**.
Tap on **Accounts** and select your MSN Email account.
Under your account, confirm the following settings:

Incoming Mail Server**:

Host Name: `imap-mail.outlook.com`
User Name: Your full MSN email address
Password: Your account password

Outgoing Mail Server** (SMTP):

Host Name: `smtp-mail.outlook.com`
User Name: Your full MSN email address
Password: Your account password
Port: 587
Requires SSL: Yes

3. Update iPhone Software

Running an outdated version of iOS can lead to compatibility issues. To check for updates:

Open **Settings**
Tap on **General**
Tap on **Software Update**. If there is an update, download and install it.
Test Sending Email via Different Apps

Sometimes, the Mail app may bug out. Try sending an email from other email apps to narrow down whether or not it's an app problem. Download and install Outlook app from the App Store:

1. Tap the **App Store**, search for "Outlook," and download the app.

2. Open the Outlook app. Sign in with your MSN Email details.

3. Try to send an email and check if it will go through.

5. Restart Your Device

A simple restart will solve many technical quirks. To restart your iPhone:

Press and hold the side button and the volume up (or down) button until you see the slider.
Drag the slider to turn off your iPhone.
Once it is turned off, press and hold the side button again until the Apple logo appears.

More Tips to Avoid Sending Issues

Some recommended solutions include

Periodically Update iPhone**: This might help avoid certain known issues the Mail app.
Manage Attachments. If you really send large attachments often, change your strategy from attaching files via email and begin using file sharing services like OneDrive or Google Drive.
Change SMTP server settings. After trying all possible solutions above if you still could not resolve issues, you should try other associated SMTP server settings with MSN Email.
Check Outbox Folder**: If an email is stuck in the Outbox, tap on it to reconnect or remove any problematic attachments.

FAQ

Q1: What should I do if my MSN Email is still not sending emails after following these steps?

If your MSN Email still doesn't send emails after troubleshooting, you can contact Microsoft Customer Support for further assistance. There could be an account-specific issue or an outage affecting the service.

Q2: Can I send emails with large attachments?

MSN Email has attachment size limits—commonly around 20–25MB. If you are sending large files, try using cloud storage services and sharing the link instead.

Q3: Is my account blocked or flagged?

You might notice a message stating that your account is unable to send emails. If you think this is happening, try to log into your account via a web browser and look for security alerts or messages from Microsoft.

Q4: Why am I getting the "Cannot Send Mail" message?

This message can occur due to various reasons, including incorrect SMTP settings, no internet connection, or a blocked account. Double-check your settings to ensure everything is configured correctly.

Q5: Is there an app that can help manage my MSN Email?

Yes, using the official Outlook app is highly recommended. It provides a user-friendly interface and better compatibility with MSN Email services, which can enhance your overall email experience.

Q6: How do I avoid email bounces?

Always ensure the recipient's email address is correct. If you get lots of bounce messages, verify if the recipient's email server is up and running and not blocking your emails.

Conclusion

Sometimes, sending issues from MSN Email on an iPhone can be really frustrating. But most problems have solutions in three to four steps of troubleshooting: checking the network connection, checking email settings, ensuring the latest software version is installed, and testing using a different app. If all this does not solve the problem, then there's always the possibility of seeking support from Microsoft for further assistance.

About the Author

For quick fixes, check our troubleshooting guides or contact our dedicated email support team for personalized assistance.

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