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Canon Printer Stuck in Offline Mode? Try These Quick Fixes

Author: William Smith
by William Smith
Posted: Aug 30, 2025

Is your Canon printer stuck in offline +1-801-878-6858 mode just when you need to print something important? You’re not alone. "Printer offline" is one of the most common issues Canon users face, and while it might seem like a major technical glitch, the good news is—it’s usually easy to fix.

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This guide will walk you through quick and reliable fixes to get your Canon printer offline +1-801-878-6858 mode and back online, whether you're using Windows, macOS, or printing over a wireless network.

What Does "Canon Printer Offline" Mean?

When your Canon printer offline +1-801-878-6858, it simply means your computer is unable to communicate with the printer. Even if the device is powered on and connected to the same network, something is preventing them from interacting.

Here are some common reasons your Canon printer might be offline:

  • The printer is turned off or in sleep mode

  • Loose or disconnected cables (USB or power)

  • Printer not connected to Wi-Fi or network properly

  • The printer is set to "Use Printer Offline" mode in Windows

  • Print jobs are stuck in the queue

  • Outdated or corrupted printer drivers

  • Incorrect default printer selected

No matter the cause, let’s get to the fixes.

Fix 1: Restart Everything

Start with the basics. Restart your:

  • Canon printer – Turn it off, unplug it for 30 seconds, then plug it back in and turn it on.

  • Wi-Fi router – Unplug for a minute, then reconnect.

  • Computer or device – Restart it to reset the print spooler and network settings.

This clears out temporary bugs and re-establishes communication between your printer and the system.

Fix 2: Make Sure the Printer is Connected Properly

Whether you're using a wired or wireless connection, double-check the physical and network setup.

For USB Connections:
  • Ensure the cable is securely plugged into both the printer and your computer.

  • Try a different USB port or cable if needed.

For Wi-Fi:
  • On your Canon printer, navigate to Settings> Network> Wireless LAN Setup.

  • Select your Wi-Fi network (SSID) and enter the password.

  • Confirm the connection is successful.

If your printer is too far from the router, move it closer to improve signal strength.

Fix 3: Set Canon as the Default Printer

Sometimes, Windows or macOS will switch your default printer to another device, such as a virtual PDF printer.

On Windows:
  • Open Control Panel> Devices and Printers

  • Right-click your Canon printer and choose Set as default printer

On Mac:
  • Go to System Settings> Printers & Scanners

  • Choose your Canon printer and set it as Default

Now, all print jobs will automatically be sent to your Canon printer.

Fix 4: Disable "Use Printer Offline" Mode (Windows Only)

If this option is enabled, your printer won’t print until it’s turned off.

Here’s how:
  1. Open Control Panel> Devices and Printers

  2. Right-click on your Canon printer

  3. Select See what’s printing

  4. In the new window, click Printer in the top menu

  5. Make sure Use Printer Offline is unchecked

This simple setting can instantly bring your printer back online.

Fix 5: Clear the Print Queue

Sometimes, a stuck print job prevents new ones from going through and can cause the printer to go offline.

On Windows:
  • Right-click the Canon printer> See what’s printing

  • Click Printer> Cancel All Documents

  • Wait a few seconds and try printing again

On Mac:
  • Open System Settings> Printers & Scanners

  • Select your Canon printer

  • Click Open Print Queue and cancel any stuck jobs

Once the queue is clear, try printing a test page.

Fix 6: Reinstall or Update Canon Printer Drivers

Outdated or corrupted drivers are a common culprit for connectivity issues.

On Windows:
  1. Open Device Manager

  2. Expand Printers

  3. Right-click on your Canon printer and select Update driver

  4. Or uninstall the printer completely and reinstall it with the latest driver from Canon’s official website

On Mac:
  • Remove the printer from Printers & Scanners

  • Download the latest driver from Canon’s website

  • Add the printer again

Always use drivers directly from Canon for best results.

Fix 7: Reset the Printer’s Network Settings

If you’ve recently changed your router, Wi-Fi name, or password, your Canon printer may be trying to connect to outdated network info.

To reset:
  • On the printer’s control panel, go to Settings> Device Settings> Reset Settings> Reset LAN Settings

  • Reconnect to Wi-Fi using Wireless LAN Setup

After reconnecting, restart the printer and computer and try printing again.

Fix 8: Use the Canon PRINT App for Setup and Troubleshooting

If you’re setting up your Canon printer for mobile or wireless use, the Canon PRINT Inkjet/SELPHY app can simplify everything:

  • Download the app from the App Store or Google Play

  • Use it to add your printer, configure Wi-Fi, and manage print jobs

  • It can even perform diagnostics and firmware updates

This is especially helpful for wireless printer users on smartphones and tablets.

Still Not Working? Call Canon Support

If you’ve tried all of the above and your Canon printer is still offline, it may be time to reach out to Canon’s customer support team. They can help you with advanced troubleshooting and determine if there’s a hardware issue.

You can contact them through:

  • Canon customer service number

  • Canon printer helpline number

  • Canon printer support phone number

Make sure you have your printer model, error messages, and computer type ready before calling.

Final Thoughts

A Canon printer in offline +1-801-878-6858 doesn’t mean it’s broken—it simply means your computer and printer aren’t communicating the way they should. In most cases, you can fix the issue in minutes by restarting your devices, checking your network connection, updating drivers, or tweaking a few settings.

These quick fixes are reliable and easy enough for beginners, whether you're printing from a desktop, laptop, or mobile device. Don’t let a simple offline status get in the way—try these steps and get back to hassle-free printing today.

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Author: William Smith
Professional Member

William Smith

Member since: Jul 14, 2025
Published articles: 99

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