Canon Can’t Connect? What to Do If Your Canon Pixma Won’t Join the WiFi Network

A Canon printer that won’t connect to WiFi +1-801-878-6858 can bring your productivity to a standstill—especially when you rely on wireless printing for work, school, or everyday use. Fortunately, this common issue is usually easy to fix with a few troubleshooting steps.

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In this guide, we’ll walk you through quick and effective ways to get your Canon printer reconnected to WiFi and back in action.

1. Start With the Basics

Before diving into deeper fixes, check a few simple things that are often overlooked:

• Is the printer powered on? Make sure the printer is plugged in and turned on.

• Is WiFi working? Confirm that your router and internet connection are active by checking another device, like a phone or laptop.

• Is the printer within range? Ensure your printer is close enough to the router to receive a strong signal. Avoid placing it behind thick walls or inside cabinets.

These basic steps can quickly rule out common connectivity problems.

2. Restart Devices

Many WiFi problems are resolved by simply restarting your devices:

1. Turn off your Canon printer, unplug it for 30 seconds, then plug it back in and power it on.

2. Restart your WiFi router by unplugging it for 30 seconds and plugging it back in.

3. Restart your computer or mobile device that you're trying to print from.

Once everything is powered back on, attempt to reconnect the printer to the WiFi network.

3. Reconnect the Printer to WiFi

If your Canon printer won’t reconnect automatically, you may need to manually reconnect it to the network.

For Touchscreen Models:

1. Go to Menu> Network Settings> Wireless LAN Setup.

2. Select Easy Setup or WiFi Setup Wizard.

3. Choose your WiFi network (SSID) from the list.

4. Enter your WiFi password using the on-screen keyboard.

For Non-Touchscreen Models:

You’ll need to use the Canon PRINT Inkjet/SELPHY app or install the Canon software on your computer to set up the connection via USB first.

4. Try the WPS Button Method (If Available)

If your router supports WPS (Wi-Fi Protected Setup), this method is often the easiest:

1. On your router, press and hold the WPS button for a few seconds.

2. On your Canon printer, press and hold the WiFi button until the wireless indicator starts blinking.

3. The printer will automatically connect to your router after a few moments.

This bypasses the need to manually enter a password.

5. Update Printer Firmware and Drivers

Outdated firmware or printer drivers can cause network communication problems. To update:

• Visit Canon’s official support website and download the latest drivers and firmware for your printer model.

• Install the updates on your computer.

• Reboot your printer and computer after installation.

Keeping your software up to date ensures compatibility with modern routers and operating systems.

6. Reset Network Settings on the Printer

If you’ve changed your router, password, or moved to a new location, your printer may be trying to connect to an old network.

To reset:

1. On the printer’s menu, go to Settings> Device Settings> Reset Settings.

2. Select Reset LAN Settings or Reset Network Settings.

3. Confirm the reset.

Then, follow the steps to reconnect to your current WiFi network.

7. Assign a Static IP Address

Sometimes, your printer might not be assigned a correct IP address by the router. Assigning a static IP can help:

• Access your router’s admin settings via a browser.

• Find the list of connected devices and locate your Canon printer.

• Reserve or assign a static IP address to your printer.

This can prevent future conflicts and dropped connections.

8. Temporarily Disable Antivirus or Firewall

Firewall or antivirus software can sometimes block your printer from connecting:

• Temporarily disable your firewall or antivirus program.

• Try reconnecting the printer to your network.

• If successful, re-enable your protection and add the printer as an exception in the settings.

9. Perform a Full Factory Reset (Last Resort)

If nothing else works, consider performing a full reset:

1. Go to Settings> Reset Settings> Reset All.

2. Confirm the action and wait for the printer to reboot.

3. Reconnect to WiFi using the initial setup process.

This should remove any network configuration errors that may be causing the issue.

Conclusion

A Canon printer that won’t connect to WiFi is frustrating, but it’s usually not a permanent problem. Start with basic checks, then move on to reconnecting the printer, updating software, and resetting network settings if needed.

Need help with your product? Call our support team for expert assistance. From installation and setup to product updates and connectivity fixes, Our Support is available 24/7 to resolve all your technical concerns.