Carnelle Rutledge – An Outstanding Salesperson

Carnelle Rutledge is a salesman at Grote Automotive, a reputed automobile company in Fort Wayne, Indiana. Being in the sales profession for more than fifteen years, he understands the ins & outs of the sales process & how to successfully manage a transaction. He also has thorough understanding of the laws, best practices, & procedures to ensure a smooth closing of a sale.

One of the qualities that Carnelle Rutledge has always been appreciated for is his empathy. He genuinely empathizes with the customers so that he can better understand their needs and accordingly offer them the most suitable deal. For instance, if a customer is looking for an affordable car with excellent gas mileage, Carnelle does not try to pressure them into purchasing a luxury car in order to get a higher commission. He says that pressuring the customers to achieve your targets can sometimes backfire as the customer probably wouldn't purchase the car.

According to Carnelle Rutledge, the key to building a strong relationship with the customers is effective communication. As any good communicator, he is both a good speaker as well as a good listener. When interacting with a customer; he asks them questions, takes notes, and if required repeats answers to ensure they understand every important detail of the products. Carnelle is also a good negotiator and knows how to convince people. He is determined and does not take a customer's first "no" as their final answer. Instead, he strives to persuade them and convert their "no" into a "yes".

Carnelle Rutledge is passionate about his job and seeks new & innovative ideas to address clients' needs. And probably that is why he has always proved as a vital asset for the organizations he has served. He began his career as a Client Service Representative at Global Sports Group, Inc., where he received many promotions and also won the Employee of the Year award four times – in 2001, 2002, 2003, and 2009. Later, he got the opportunity to work for Glenbrook Dodge Inc. as a Finance Assistant and Customer Service Representative. Here too, he left no stone unturned to meet his job responsibilities and garnered huge appreciation for both his commendable sales skills and allegiance. His main duties in the company included handling customer calls, concerns and problems for dealership; assisting the business office with processing deal folders; and taking care of the funding delays.

Robert Healey writes articles for shopping, automotive and business field. He has also contributed to Wikipedia, Squidoo and Hubpages. His articles have been published in print as well as online magazines.