Directory Image
This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Privacy Policy.

Buick Ranks High in J.D. Power Study

Author: Robert Stephens
by Robert Stephens
Posted: Apr 21, 2015

Buick has been recognized as one of the most dependable brands today by a leading automotive study. The J.D. Power 2015 Vehicle Dependability Study ranked Buick as number two among automotive brands. This represents an improvement over its No. 5 placement last year. It also demonstrates Buick's ability to compete against many luxury makes which rated lower on the 2015 list.

The dependability study analyzes vehicles in their third year of ownership. Using real data from actual owners, it measures the reliability of 268 models by more than 25 brands. The owners answer questions about 177 potential problem areas, and the results are distilled into eight categories. Buick achieved good scores in most categories and above average in the features and accessories dependability segment.

In the final analysis, J.D. Power rated Buick as 34 percent more reliable than the automotive industry average. In addition, the Buick LaCrosse was designated segment leader among large cars. The Buick Enclave earned the number two ranking among midsize SUVs.

Buick was also recognized by J.D. Power as the highest-ranked mass-market brand in the U.S. Customer Service Index Study. This recognized customer satisfaction with dealer service in 2014. In addition, the Buick Encore earned the top ranking Sub-Compact SUV in both the 2013 and 2014 Initial Quality Studies by J.D. Power.

Buick's high scores in the J.D. Power reliability study parallel a similar achievement in Buick's 2015 rankings at Consumer Reports. Citing improved reliability, the magazine ranked Buick as the top domestic brand for the second year in a row. Buick also climbed the overall rankings by several spots and surpassed rivals such as Honda.

This recognition comes at a time when Buick sales figures are up globally. For the second year in a row, Buick outsold previous records. Leading the pack, the Buick Encore posted record sales of 138,000, a 42 percent increase in a year's time. The Enclave achieved its own landmark of 66,000 in sales. The Buick Regal also saw a 27 percent rise in sales. Overall Buick sales in the United States rose by 11.4 percent for all models.

As the top ranked in the J.D. Power's large car segment, the LaCrosse is a spacious sedan that demonstrates Buick's traditional values and its modern technological and design aesthetic. Kelley Blue Book places the 2015 Buick LaCrosse at the forefront of the brand's successful efforts to appeal to a new generation of car buyers. From the well-equipped base model to the top of the line, this car offers today's must-have luxuries and dash tech.

The 2015 Enclave is recommended by such critics as Edmunds for its combination of luxury features and reasonable pricing. The three-row SUV offers a choice of seven or eight seats. Standards such as a power liftgate and tri-zone climate controls make it friendly to busy families. The available rear entertainment system makes it a favorite of kids, while the available crash avoidance features appeal to safety-minded parents.

The 2015 Encore offers thoughtful design, a lavish interior, and a unique appeal, according to Kelley Blue Book. The SUV has been attracting both younger buyers and empty nesters, says the reviewer. Both groups are looking for something upscale yet affordable. Adding more value, the Encore recently earned a five star safety rating from the National Highway Traffic Safety Administration.

The Buick lineup continues to demonstrate a commitment to reliability that seems to be paying off with recognition from owners and reviewers alike.

About the Author

a href=http://www.reynolds1915.comReynolds Buick Gmc in West Covina, CA is a full-service Buick and Gmc dealer with a wide selection of new and used cars, trucks & Suvs. We serve Los Angeles, Pomona, Ontario and more!

Rate this Article
Leave a Comment
Author Thumbnail
I Agree:
Comment 
Pictures
Author: Robert Stephens

Robert Stephens

Member since: Nov 10, 2014
Published articles: 4

Related Articles