Ask these questions before you trust a jeweller

A jewellery purchase can cost a large amount, so trust should come from clear facts. A polite salesperson, a beautiful shop and a popular name may create a good first impression. Yet these points do not prove the purity or real value of a product.

Before you select a jeweller, ask a few direct questions. Clear answers can help you compare products, understand the final cost and avoid problems after the sale.

1. Can you show the purity proof?

Ask the jeweller to show the purity mark on the product. For gold jewellery, check the BIS hallmark, purity grade and HUID where they apply.

Common purity grades include 22K916, 18K750 and 14K585. The same purity details should appear on the invoice.

Do not accept only a verbal promise. A trusted jeweller should show the mark and explain what it means.

1. What is the net metal weight?

Ask for the net metal weight, not only the total product weight.

A necklace may contain gold, stones, beads, enamel, thread and other material. The total weight may include all these parts. The net weight shows the actual amount of gold or silver.

Ask the shop to show these values separately:

• Total product weight
• Net gold or silver weight
• Diamond or gemstone weight
• Weight of other material

This detail has extra value for Kundan, Polki, Jadau and Meenakari products.

1. Can you explain the full price?

A jeweller should explain every part of the final price. One total amount may hide extra costs.

Ask for:

• Metal rate per gram
• Net metal weight
• Stone or diamond cost
• Craft fee
• Tax
• Final amount

Two products may look almost the same but have a very different price. One may contain more gold, while the other may have costly stones or detailed craft work.

A full price breakup helps you see what you pay for.

1. What are the diamond or gemstone details?

Ask for clear details before you select a diamond or gemstone product.

For a diamond, ask about cut, colour, clarity and carat weight. For a coloured gemstone, ask whether it is natural, lab-made or treated.

A costly stone should come with a report from a known gem lab. Check the report number and match its details with the invoice.

A shop certificate and a lab report are not always the same. Ask the jeweller to explain who issued the document.

1. What details will appear on the invoice?

A proper invoice protects your purchase. It can help with repair, exchange, resale, insurance or a future complaint.

The invoice should include:

• Shop name and address
• Product description
• Metal purity
• Gross and net weight
• Metal rate
• Stone details
• Craft fee
• Tax and final amount
• HUID, where it applies

Ask the jeweller to add all key details before you pay. Keep both a paper copy and a clear photo of the bill.

1. What support will I get after the sale?

Jewellery may need repair, polish or a size change after regular use. Ask about these services before the purchase.

Check whether the shop offers help for:

• Loose stones
• Broken hooks or locks
• Chain repair
• Size changes
• Polish and product care

Also ask about the cost and time for each service. Traditional Kundan, Polki and Meenakari products may need a craft expert, so confirm who will handle the repair.

1. What is your exchange and buyback policy?

Ask for the exchange and buyback terms in written form. A verbal promise may be hard to prove later.

Ask these questions:

• Will the shop accept the product later?
• Will it offer value for diamonds or gemstones?
• What costs will it deduct?
• Does it offer cash or only exchange?
• Is the original bill required?
• Does the policy apply at all branches?

Some shops may offer value only for the metal. The craft fee, tax or stone value may not come back. Read the full policy before you pay.

Compare more than one jeweller

Do not select a shop only because it is close to your home or has a large showroom. Compare at least two or three jewellers.

Check product quality, purity proof, total price, reviews, invoice details and after-sale support. A smaller local shop may offer personal service, while a large showroom may offer more product options. Clear proof matters in both cases.

People in Jaipur can use Service Bazzar to compare a suitable jewellery shop in Jaipur by area, shop type and business details.

The platform can help you prepare a short list for gold, diamond, bridal, Kundan, Polki, silver or gemstone jewellery. Contact each shop directly and verify every important detail before payment.

Final advice

Trust a jeweller who answers your questions without pressure. Purity proof, net metal weight, a clear price, a proper invoice and written shop terms matter more than bright lights or large discount boards.

Take your time, compare your options and keep every important promise in written form. A careful choice can protect both your money and your jewellery purchase.

Service Bazzar helps users compare local shops and service providers across Jaipur through area, category and business details.