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Troubleshoot In Mail Forwarding and Filtering Of Gmail

Author: Mark Smith
by Mark Smith
Posted: Jun 29, 2015

Mail forwarding is an auto enabled feature in Gmail that is purposed for forwarding the mail from one sender to other. This is really a great feature, but in sometimes due to the filters clash the forwarded mails automatically dropped to the spam folder. In this section we are forwarding some tips to fix the issues in mail forwarding.

Term Explanation

  1. Forwarding: Sharing an email content to an another user without making any changes in content, text and subject
  2. Composing: creating a New mail for a new user

Suggested Tips

  • Never make any changes in the envelope, content and subject of the forwarding email. The reason of this recommendation is Gmail mail filtering system will considered that the forwarded mail from your domain as spam, if you make any changes in the spam folder.
  • Never add a word "SPAM" in the subject of your webmail, also never forward any spam categorized ‘blacklisted’ mail to users.
  • If you are using PROCMAIL for email filtering, then add the following configuration files to fix this issue

SENDER=`formail -c -x Return-Path`


  • Don’t Try to Combine the mail labeling and mail forwarding in a single filter
  • Make sure that you haven’t adjusted any email scanning in your internet security applications; MacAfee and Norton 360 applications have email scanning features. If you are forwarding the mail through a mail client application, then we are suggesting you that deactivate the email scanning feature immediately.
  • Never practice any "Mass-forward" option in Gmail through a particular unsolicited CRM software, Gmail won’t accept the sending or forwarding the bulk messages for just promotional purposes

Never forward an email that labeled as ‘Spam’. The spam mails are unsolicited mails that appeared in your webmail inbox with a purpose of promotion of a product or it appeared as a promotion of a product or sometimes it arrived on revenge basis

About the Author

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Author: Mark Smith

Mark Smith

United States

Member since: Jun 29, 2015
Published articles: 1

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