Jisa Mathew

When talking about sales calls, there are thousands of books written and many researches have been conducted already.There are millions of tips on the internet how to handle sales calls or tackle...

For SMEs, the most important development perspective is customer communication. If communication is not sorted out, then it can be a loss of sales and leads. In a current scenario, SMEs are using old...

With the technology that opens new versions of communication between brands and customers, the expectation of anticipating and meeting real-time demands has changed significantly in recent years. This...

Any new business entity that comes into the market has more or less voice calling activities involved in the business, and to handle customer communication they require a number where customers can...

In recent memory now, the market is moving faster than at any time. In a matter of seconds, new contenders rise, items like yours are discharged, and before you know it, it’s a race to the...

In a past few years, Indian startup businesses have witnessed significant growth.India is experiencing improvement never before and has become kingdom for start-ups. Every business including food...

Spending a million bucks on advertisements and marketing is not worth it if you are not there to attend when a customer is calling.Imagine your marketing efforts are resulting in new leads to your...

Call centers have been servicing clients from around the world. There are many industry players that are shifting to a more cloud-based solution.Since cloud is omnipresent, customers can dial-in from...

Communication is the key to success for any business. Maintaining business -client relationship is everything for the profitability of a business, be it a startup or a big enterprise. A marketer has...

With the facility of Mobile Number Portability, businesses can switch to a different service provider than the one they have earlier subscribed to.Companies, on account of finding better service...

Seasons change yet telecom lines don’t. Also, 90% of business interchanges still happens on a telephone. Each business requires steady correspondence with clients. In any case, imagine a scenario...

As new technologies emerge, interactions between consumers and businesses grow more sophisticated and digitally available.However, Businesses like cab hiring services, travel booking, ecommerce...

IVR service has been a painless process of customer conversation over the years and widely used business phone system currently. More and more businesses are integrating IVR system to empower customer...

IVR is adopted by every business, whether it is small medium or big. The normal IVR solutions include customers giving a call and after multiple attempts, someone is there to provide desired...

There is a so much buzz about cloud telephony recently. And let me tell you if you are thinking about simplifying your business communication then there is no better option than cloud telephony...