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Opportunity management in sales is the practice of keeping tabs on potential deals as they go through the sales funnel. Possibilities are prospective customers who have shown interest in your business...

It's likely that when you call a helpline number, you'll be greeted by a prerecorded message that walks you through a solution step-by-step. IVR technology is used to play this pre-recorded message...

Every company aspires to abbreviate their sales cycle and find strategies to speed the sales cycle. Why? Because they want to raise income and achieve their objectives more quickly.This can even help...

Finding it tough to maintain consistency in lead tracking? Don't be concerned. We will cover all you need to know about the finest lead tracking software in this article. What is Lead Tracking...

Email marketing is a type of direct marketing. With this, you can send customized emails to your email list and educate them about the product and services that you offer. It may also be used to...

Businesses, be it small or large, have to look for ways in which they would be able to save money. With the advent of cloud, it has become quite easy for the organizations to switch to cloud based...

Some marketing strategies can leave prospective consumers feeling chilly, unengaged, or, at worse, irritated because they are too obtrusive. When it comes to digital marketing, there are so many...

Cloud telephony can expand your online business globally. A new way of doing business opened up in the 90s with the advent of the world wide web. Customers began to prefer online interactions with...

Technological advancements are an ever-changing process that keeps every firm on its toes, and one such revolution has been the advent of the "cloud" in the communication industry. Before the start of...

"IVR" refers to a number of software-based communication technologies known as "computer-telephony integration" (CTI). Some IVR service providers concentrate just on recording and routing automated...

In order for a business to succeed, it must have a strong connection with its customers. Customer satisfaction is impossible without being accessible to those who want to reach it. Large corporations...

Making a sale is a long game that needs numerous actions spread out over many days, weeks, months, or even years. It's critical to have a system in place that organizes all of your information to make...

Assume you have a lead who has expressed a strong interest in your product. They require the type of product you provide, have the budget to pay for it, want to buy within a realistic time frame, and...

IVR calling system (interactive voice response) is a telephone menu system that allows callers to utilize the dial pad to identify, segment, and route their calls to the most appropriate person on...

There are several call center solutions on the market, with over a half-dozen different sorts of these technologies. Not to mention the numerous software products that interface with cloud call center...