Harsh Gupta
Member since: Jul 18, 2024
Published articles: 2
How Ai Makes Your Customer Experience Better
Artificial Intelligence (AI) is changing the game when it comes to customer experience across various industries in India. It’s not just a buzzword but a powerful tool that’s revolutionizing how...
Is Your Company Failing Its Customers? New Survey Says Probably
A gap exists between recognising the value of great customer experiences and companies' ability to provide them. A new survey by Harvard Business Review Analytic Services and Tata Communications...
Author Bio
As AI continues to evolve, it’s becoming an essential part of customer service, marketing, and product development, driving higher satisfaction and loyalty.