Jim Bailey

Technology today has provided us with ease of everything. Whether it is making a call or receiving it, everything today is handled by computers and automated programs. Automated phone answering can be...

Knowing how to grab and satisfy a customer requires great skill and expertise, particularly, if you are a small business owner. In this rate-race of market dominance, every business is trying hard to...

A phone answering service is an office automation tool that filters incoming calls. By filtering, it means rerouting calls to the right department, getting all the pertinent information relative to an...

When any potential customer reaches out, the business availability has a concrete impact on the bottom line. Execution of the answering services is a concept that is easier to understand and executed...

For many business owners and new entrepreneurs, the importance of developing well and long lasting relationship with the customers cannot be discounted. Today, customers can find many competitors in...

Small businesses understand how important regular phone contact is in terms of a managing communication flow and earning the loyalty of clients. They also understand the importance of resources and...

If you are a small business owner and want to dominate your niche market in a professional way, then you must be proactive, smart, and forward-looking as well as inspired enough to cater to the widest...

If you are a small business, it might not be possible for you to carve out a major portion of your budget to hire an in-house full-time receptionist or secretary. And in the times when the government...