Factors Impacting Net Promoter Score Survey
Net promoter score or NPS is a widely discussed topic now and it is being used by almost all the organizations small or large to gauge their customer loyalty and trust. Net Promoter Score survey asks...
Articles > Business & Careers > Business Services
Oct 25, 2018
How Can Call Centers Improve Brand Credibility and Customers’ Interaction?
Albeit, immense hard work towards building fabulous customer experience, customers feel the lack of emotional connect and right understanding that ultimately hampers their loyalty with the brand...
Articles > Business & Careers > Business Services
Jan 25, 2019
Author Bio
I Shubham Saxena working with QDegrees Services to conceptualize the marketing strategies to provide end to end customer experience for business enhancement.