David Miller

Member since: Jan 15, 2019
Published articles: 1

Tips to Build Sla for After Call Center Service

For a call center or a contact center, SLA is an important document. Service Level Agreement (SLA) is the commitment to the client by the contact center provider. The commitment to maintain a certain...

Articles > Business & Careers > Small Business Feb 02, 2019

Author Bio

I'm Sanjay Kumar living at San Francisco, Usa, associated with 31west global services as a creative writer & Digital analyst. 31west - After Hours Call Center