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How Has Technology Changed The Role of Real Estate Agents?

Author: Navjeet Kaur
by Navjeet Kaur
Posted: Nov 09, 2013

We can all say without a doubt that since the advent of the internet, life has never been the same again. Not only do we have an ocean of information at our fingertips, but also increased access to a larger audience has changed the way people and businesses function. Even the this market has changed vastly with the ease of access to information that the internet provides. How has the rise in internet usage changed the age old relationship between clients and agents? Well the truth is, quite a bit.

Even though the internet has provided clients with all the information that they need regarding purchasing of real estate, people still look up to a property agent to help carry out all their formalities and paperwork. As they have been constantly involved in this kind of business for a long period of time, the experience they have can be very useful to you. Also, due to the rise in awareness among clients due to internet usage, the role of a real estate agent has shifted from less of an advisor to more of a service provider. They no longer are seen as sole advice givers, as most of the information regarding purchase and sale is available on websites. They are facilitators who make the complete transaction a much easier process for the client.

These agents are also using the services of the internet to broadcast their services to a much larger scale. As real estate agents mostly work on reference, it is important for them to be known to a much larger circle of people. The internet provides them this option through various social networking sites and professional sites. The reach they are able to generate is much more than what is actually possible in the offline world. As a result this is providing agents with a much larger pool of prospective clients. Even those people, who do not live in proximity of the agent, can employ his services and look at various properties via internet chats and other means.

Property agents are also using the internet to showcase their experience and knowledge in their area of expertise. They are taking to writing real estate related blogs and articles, which are attracting people to take their advice and services. This increases their credibility and provides them with much better business prospects. Though the internet is proving very useful for them, but there are also some downsides. Many people are using the internet to negate the requirement of a real estate agent and this can lead to a reduction in their sales. As most of the knowledge is present for everyone to take, agents are not that much in demand, as they used to be.

However, real estate agents are evolving their business practices to use the internet to their benefit. They are offering new and better benefits for their clients. Even though the internet is making things easier for people in general, but nothing can replace the experience and expertise an agent has in this field.

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Author: Navjeet Kaur

Navjeet Kaur

Member since: Oct 29, 2013
Published articles: 896

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